BCT Resourcing
190 Cathedral St, Glasgow G4 0RF, UK
Insurance Policy Administrator - French Speaking Glasgow Up to £90 per day Client is a major insurer currently looking for the position of Insurance Policy Administrator. The ideal candidate needs to be fluent in French. The position is a 3 months contract role based in Glasgow. There is a large amount of basic administration, data entry and indexing involved in this role. Details : * Type : 3 months contract - a permanent position could become available at the end of the contract * Start date : ASAP * Client : Insurer - leader in P&C market * Location : Glasgow * Required : Fluency in French * Key responsibilities : * Data input * Prepare insurance policy documentation within agreed SLAs and quality standards * Provide admin support to our Underwriters * Have an in-depth understanding of processes and continuously review with the intention of improving, error proofing, automating, simplifying, clarifying and eradicating any "non-value" process steps. * Proactively gain and develop knowledge of all relevant insurance products * Indexing documents accurately to required policy numbers within our systems. * Experience within an Administration or Processing role would be preferred If you think this could be interest of yours, please apply online ASAP.
Jan 27, 2020
Contractor
Insurance Policy Administrator - French Speaking Glasgow Up to £90 per day Client is a major insurer currently looking for the position of Insurance Policy Administrator. The ideal candidate needs to be fluent in French. The position is a 3 months contract role based in Glasgow. There is a large amount of basic administration, data entry and indexing involved in this role. Details : * Type : 3 months contract - a permanent position could become available at the end of the contract * Start date : ASAP * Client : Insurer - leader in P&C market * Location : Glasgow * Required : Fluency in French * Key responsibilities : * Data input * Prepare insurance policy documentation within agreed SLAs and quality standards * Provide admin support to our Underwriters * Have an in-depth understanding of processes and continuously review with the intention of improving, error proofing, automating, simplifying, clarifying and eradicating any "non-value" process steps. * Proactively gain and develop knowledge of all relevant insurance products * Indexing documents accurately to required policy numbers within our systems. * Experience within an Administration or Processing role would be preferred If you think this could be interest of yours, please apply online ASAP.
Paul Card Recruitment Ltd
7 Linthorpe Rd, Middlesbrough TS1 1RF, UK
Charity begins at home. You are not looking for a highly paid job, you are looking for a rewarding job. You'll work for a company who is highly committed to helping others. Their purpose is to deliver effective, specialist services that are informed and evaluated by its users. They promote individual freedom and quality of life. You will be comfortable in this role if you have excellent knowledge of a range of IT programmes and an understanding of the voluntary sector Governance, you may have worked as an Office Manager or General Administrator for a charity previously, therefore you will have a current DBS. You'll enjoy a varied workload involving both administration and Health & Safety tasks. You can make this role your own, taking responsibility and working independently, whilst being part of a small team. Your Manager is prepared to make changes to how they currently work if you have ideas to share which have worked successfully for you. You will have excellent personal communication skills to deal with a wide range of people that access the services. You are a highly organised person who is used to dealing with a range of sensitive issues and confidential information working under pressure. If this sounds like a job for you, please call me, Andrea Conway, for a chat in confidence. Alternatively, click "Apply" now.
Jan 27, 2020
Seasonal
Charity begins at home. You are not looking for a highly paid job, you are looking for a rewarding job. You'll work for a company who is highly committed to helping others. Their purpose is to deliver effective, specialist services that are informed and evaluated by its users. They promote individual freedom and quality of life. You will be comfortable in this role if you have excellent knowledge of a range of IT programmes and an understanding of the voluntary sector Governance, you may have worked as an Office Manager or General Administrator for a charity previously, therefore you will have a current DBS. You'll enjoy a varied workload involving both administration and Health & Safety tasks. You can make this role your own, taking responsibility and working independently, whilst being part of a small team. Your Manager is prepared to make changes to how they currently work if you have ideas to share which have worked successfully for you. You will have excellent personal communication skills to deal with a wide range of people that access the services. You are a highly organised person who is used to dealing with a range of sensitive issues and confidential information working under pressure. If this sounds like a job for you, please call me, Andrea Conway, for a chat in confidence. Alternatively, click "Apply" now.
The Role To provide exceptional customer service and support to our clients via telephone, writing and in person, whilst maintaining departmental and personal standards. To process and maintain all databases relating to client servicing. To continually update and maintain accurate up to date information for all group risk contracts, whilst adhering to private and confidentiality laws and procedures. To deal with all client queries in a timely manner and update the system with any notes and changes when requested from the client or colleagues. Key Tasks: Liaise with clients on a daily basis, to ensure KPIs set by Team Leader are met Develop and maintain excellent relationships with clients & colleagues Support the client in all day to day queries Assist the client with Claims administration and processing, ensuring our records are maintained. Liaise with insurers about policies To liaise with Account Managers & Sales Support Team providing information that would affect the renewal process. Checking of all relevant quotation requests in a timely manner, to ensure information being sent out is accurate Process renewals with insurers following client instruction Process switches following Market Review, ensuring that all relevant information is supplied to the client in a timely manner Provide support to relevant account managers in ensuring excellent service is provided to the client Attend client visits where appropriate Respond to all queries from clients and insurers in a timely manner Support clients in overseeing the underwriting process, ensuring they are provided with accurate information To ensure that all customer complaints are reported to Team Leader and to co-operate where required in resolving complaints. To attend regular training to maintain updated insurer product knowledge. To contribute to team effort. Provide cover for the other members of the team Undertake other tasks as requested by Team Leader to ensure the smooth running of the office. Strive to achieve and maintain both team and individual KPI's and targets, which support the job purpose and responsibilities. In addition, all of Willis Towers Watson's people are required to: Adhere to all Willis Towers Watson's company values, policies and procedures, including Equality and Diversity and Health and Safety Maintain confidentiality; all company, client and insurer information should be kept in confidence and not released to unauthorised persons Undertake appropriate training and development as required. The Requirements Best practice customer service. Knowledge of Microsoft Office. Group Risk insurance product knowledge. Knowledge of the insurance industry would be desirable Must be numerate, accurate and have the ability to work with minimum supervision within strict timescales. Excellent interpersonal skills. You will be liaising with clients and insurers. Be an enthusiastic team worker. Equal Opportunity Employer
Jan 27, 2020
Full time
The Role To provide exceptional customer service and support to our clients via telephone, writing and in person, whilst maintaining departmental and personal standards. To process and maintain all databases relating to client servicing. To continually update and maintain accurate up to date information for all group risk contracts, whilst adhering to private and confidentiality laws and procedures. To deal with all client queries in a timely manner and update the system with any notes and changes when requested from the client or colleagues. Key Tasks: Liaise with clients on a daily basis, to ensure KPIs set by Team Leader are met Develop and maintain excellent relationships with clients & colleagues Support the client in all day to day queries Assist the client with Claims administration and processing, ensuring our records are maintained. Liaise with insurers about policies To liaise with Account Managers & Sales Support Team providing information that would affect the renewal process. Checking of all relevant quotation requests in a timely manner, to ensure information being sent out is accurate Process renewals with insurers following client instruction Process switches following Market Review, ensuring that all relevant information is supplied to the client in a timely manner Provide support to relevant account managers in ensuring excellent service is provided to the client Attend client visits where appropriate Respond to all queries from clients and insurers in a timely manner Support clients in overseeing the underwriting process, ensuring they are provided with accurate information To ensure that all customer complaints are reported to Team Leader and to co-operate where required in resolving complaints. To attend regular training to maintain updated insurer product knowledge. To contribute to team effort. Provide cover for the other members of the team Undertake other tasks as requested by Team Leader to ensure the smooth running of the office. Strive to achieve and maintain both team and individual KPI's and targets, which support the job purpose and responsibilities. In addition, all of Willis Towers Watson's people are required to: Adhere to all Willis Towers Watson's company values, policies and procedures, including Equality and Diversity and Health and Safety Maintain confidentiality; all company, client and insurer information should be kept in confidence and not released to unauthorised persons Undertake appropriate training and development as required. The Requirements Best practice customer service. Knowledge of Microsoft Office. Group Risk insurance product knowledge. Knowledge of the insurance industry would be desirable Must be numerate, accurate and have the ability to work with minimum supervision within strict timescales. Excellent interpersonal skills. You will be liaising with clients and insurers. Be an enthusiastic team worker. Equal Opportunity Employer
If you are seeking an exciting new permanent job opportunity working as a Sales Co-ordinator for a highly reputable, well established and successful company based in Cleckheaton, West Yorkshire, offering an outstanding working environment including free parking, then this could be the perfect job for you! Working as part of a very friendly team, your duties will include: Processing customer requirements and forwarding to the commercial team Liaising with and working with sales and site staff Managing costs to ensure accounted for Coding invoices Supporting the Sales Director and Sales Manager with a variety of duties Attending site on occasion Working to deadlines Being extremely flexible to muck-in within a small team You will have excellent IT skills, being advanced in Excel, highly organised and numerate with excellent communication skills at all levels and first class attention to detail. In addition, you will be friendly, flexible and adaptable, being willing to "muck-in" where needed within a small team environment. Hours of work are 9.00am - 5.30pm Monday to Friday, and this is a permanent job to start as soon as possible. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.
Jan 27, 2020
Full time
If you are seeking an exciting new permanent job opportunity working as a Sales Co-ordinator for a highly reputable, well established and successful company based in Cleckheaton, West Yorkshire, offering an outstanding working environment including free parking, then this could be the perfect job for you! Working as part of a very friendly team, your duties will include: Processing customer requirements and forwarding to the commercial team Liaising with and working with sales and site staff Managing costs to ensure accounted for Coding invoices Supporting the Sales Director and Sales Manager with a variety of duties Attending site on occasion Working to deadlines Being extremely flexible to muck-in within a small team You will have excellent IT skills, being advanced in Excel, highly organised and numerate with excellent communication skills at all levels and first class attention to detail. In addition, you will be friendly, flexible and adaptable, being willing to "muck-in" where needed within a small team environment. Hours of work are 9.00am - 5.30pm Monday to Friday, and this is a permanent job to start as soon as possible. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.
Sales Administrator £17,000 PA Free parking & accessible via Metrolink Working hours - Mon to Fri 9am-5.15pm Excellent working environment - office based My client has been established for over 25 years and retains its family run values and dedicated customer care standards. The company provides specialist products within the construction industry and are growing from strength to strength. The Role Ensuring all order information is taken and recorded accurately Handling incoming calls from customers and resolving queries Processing all customer orders on the system quickly and efficiently Producing dispatch notes and any relevant paperwork Providing basic quotes and passing to the sales team if required Following up on orders and deliveries on e mail and over the phone Keeping customers updated of any changes to their order Ensuring the relevant systems and internal departments are updated General office admin duties including data entry and archiving Requirements Experience with Administration or Customer Service A pro-active, organised approach with attention to detail Competent in Microsoft packages and data entry By submitting your application, you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website. Please note that if you do not receive a response within 14 days unfortunately your application has not been successful.
Jan 27, 2020
Full time
Sales Administrator £17,000 PA Free parking & accessible via Metrolink Working hours - Mon to Fri 9am-5.15pm Excellent working environment - office based My client has been established for over 25 years and retains its family run values and dedicated customer care standards. The company provides specialist products within the construction industry and are growing from strength to strength. The Role Ensuring all order information is taken and recorded accurately Handling incoming calls from customers and resolving queries Processing all customer orders on the system quickly and efficiently Producing dispatch notes and any relevant paperwork Providing basic quotes and passing to the sales team if required Following up on orders and deliveries on e mail and over the phone Keeping customers updated of any changes to their order Ensuring the relevant systems and internal departments are updated General office admin duties including data entry and archiving Requirements Experience with Administration or Customer Service A pro-active, organised approach with attention to detail Competent in Microsoft packages and data entry By submitting your application, you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website. Please note that if you do not receive a response within 14 days unfortunately your application has not been successful.
Meridian Business Support
Hulland Ward, Ashbourne DE6, UK
PERMANENT ROLE - Monday to Friday - Crane Driver - up to £39,081.42pa We are looking for a committed and reliable Class 1 Crane/HIAB Driver , to join our prestigious contract based out of Ashbourne. This is a permanent role paying £11.91ph with the following: £14.18ph - For hours worked on Bank Holidays £24.70 - Per night out £50 - Per week for HIAB Licence holders Start times between 05: 00 - 06:00 Shift pattern - Monday to Friday 23 days holiday Minimum of 2 nights out per week , However 4 nights out a week would be IDEAL You will be required to deliver Block paving and general concrete products to construction sites within the UK . Basic Salary - £30,496.40- Based on 45 hours a week only and no uplifts Potential Salary - £36,759.62pa - Based on 52 hours , Weekly Crane/HIAB allowance, 2 nights out per week Potential Salary - £39,081.42pa - Based on 52 hours , Weekly Crane/HIAB allowance, 4 nights out per week What we expect from our drivers You will be responsible for the accurate and timely movement and delivery of our customers' products, servicing the Construction sector. Ensuring all documentation is completed accurately with attention to detail. Adhering to safe working practices to ensure the safety of yourself and others at all times. Complying with all relevant legislation in line with Drivers Hours and Working Time Directive requirements (opt out available). Experience & Qualifications Must hold a valid Class 1/HGV1 licence Must hold a valid driver CPC and Digi tacho card. Must not have more than 6 points on licence. Must have a HIAB/Crane licence & recent experience. Must be fully flexible on working hours. Must have a good geographical knowledge. ALLMI accredited preferred, but not essential £500 for recommending a driver friend and your friend also gets £250 If you have what it takes to be part of this winning team please APPLY ON LINE If you have any questions about the role call or email Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
Jan 27, 2020
Full time
PERMANENT ROLE - Monday to Friday - Crane Driver - up to £39,081.42pa We are looking for a committed and reliable Class 1 Crane/HIAB Driver , to join our prestigious contract based out of Ashbourne. This is a permanent role paying £11.91ph with the following: £14.18ph - For hours worked on Bank Holidays £24.70 - Per night out £50 - Per week for HIAB Licence holders Start times between 05: 00 - 06:00 Shift pattern - Monday to Friday 23 days holiday Minimum of 2 nights out per week , However 4 nights out a week would be IDEAL You will be required to deliver Block paving and general concrete products to construction sites within the UK . Basic Salary - £30,496.40- Based on 45 hours a week only and no uplifts Potential Salary - £36,759.62pa - Based on 52 hours , Weekly Crane/HIAB allowance, 2 nights out per week Potential Salary - £39,081.42pa - Based on 52 hours , Weekly Crane/HIAB allowance, 4 nights out per week What we expect from our drivers You will be responsible for the accurate and timely movement and delivery of our customers' products, servicing the Construction sector. Ensuring all documentation is completed accurately with attention to detail. Adhering to safe working practices to ensure the safety of yourself and others at all times. Complying with all relevant legislation in line with Drivers Hours and Working Time Directive requirements (opt out available). Experience & Qualifications Must hold a valid Class 1/HGV1 licence Must hold a valid driver CPC and Digi tacho card. Must not have more than 6 points on licence. Must have a HIAB/Crane licence & recent experience. Must be fully flexible on working hours. Must have a good geographical knowledge. ALLMI accredited preferred, but not essential £500 for recommending a driver friend and your friend also gets £250 If you have what it takes to be part of this winning team please APPLY ON LINE If you have any questions about the role call or email Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
Training Assistant Reference: CBS9JP Location: Calder bridge, Cumbria Job Type: Contract Duration: 9 months Salary: 16.41ph PAYE Contact Details: Charlotte Williams This vacancy has been deemed inside of scope IR35. The Role To provide confidential, efficient and effective administration support to the LLWR Training Manager Key Accountabilities Comply with all Training policies and procedures in place, including any legislative and regulatory requirements that apply to the role. Provide effective and appropriate assistance to the workforce in communicating changes of work practices and organisational structures. Ensure all correspondence is issued to employees in a timely manner. To provide the necessary statistics to other departments on behalf of the Training Department. Administrate the booking of any identified personal development training requirements. Administrator the booking of the identified compliance training requirements Update the LLWR Competency Tables and Organisational chart in line with Site Licence activities Update the LLWR training system (BW) and any paper based records. Weekly scanning and filing of Training Records. Weekly prompt of training evaluation forms and external certificates. Process Pass application for LLWR Employees attending training at Sellafield Site. Weekly Prompt for SQEP Periodic and Training Package Reviews. Review and update SQEP Roles/Packages Review and update Training packages Create new course codes. Send Line Manager's relevant training No Show information. Archiving Training Records as per records retention schedule. Update Purchase Card tracker Essential Requirements Excellent planning and organisational skills Excellent communication skills (written and verbal) Excellent team worker Self motivated and able to work on own initiative Ability to prioritise own workload, with attention to detail and timescales Excellent IT skills (MS Office) Excellent interpersonal skills Accurate typing and data entry Desirable Skills CIPD Qualification Experience in using Business World (BW) If you match these requirements, please apply in the usual way. Elevate will send you an email, please open, click and action that email as soon as possible. Once the application process is completed within Elevate, your application will then visible to the hiring recruiter. If you don't complete the process in Elevate you will not be visible to the recruiter or hiring manager. If you have any problems at all with the process you can contact the Elevate support team at any time on (see below)
Jan 27, 2020
Contractor
Training Assistant Reference: CBS9JP Location: Calder bridge, Cumbria Job Type: Contract Duration: 9 months Salary: 16.41ph PAYE Contact Details: Charlotte Williams This vacancy has been deemed inside of scope IR35. The Role To provide confidential, efficient and effective administration support to the LLWR Training Manager Key Accountabilities Comply with all Training policies and procedures in place, including any legislative and regulatory requirements that apply to the role. Provide effective and appropriate assistance to the workforce in communicating changes of work practices and organisational structures. Ensure all correspondence is issued to employees in a timely manner. To provide the necessary statistics to other departments on behalf of the Training Department. Administrate the booking of any identified personal development training requirements. Administrator the booking of the identified compliance training requirements Update the LLWR Competency Tables and Organisational chart in line with Site Licence activities Update the LLWR training system (BW) and any paper based records. Weekly scanning and filing of Training Records. Weekly prompt of training evaluation forms and external certificates. Process Pass application for LLWR Employees attending training at Sellafield Site. Weekly Prompt for SQEP Periodic and Training Package Reviews. Review and update SQEP Roles/Packages Review and update Training packages Create new course codes. Send Line Manager's relevant training No Show information. Archiving Training Records as per records retention schedule. Update Purchase Card tracker Essential Requirements Excellent planning and organisational skills Excellent communication skills (written and verbal) Excellent team worker Self motivated and able to work on own initiative Ability to prioritise own workload, with attention to detail and timescales Excellent IT skills (MS Office) Excellent interpersonal skills Accurate typing and data entry Desirable Skills CIPD Qualification Experience in using Business World (BW) If you match these requirements, please apply in the usual way. Elevate will send you an email, please open, click and action that email as soon as possible. Once the application process is completed within Elevate, your application will then visible to the hiring recruiter. If you don't complete the process in Elevate you will not be visible to the recruiter or hiring manager. If you have any problems at all with the process you can contact the Elevate support team at any time on (see below)
Linux Systems Administrator Leeds City Centre Up to £38,000 Your new role You will be responsible for supporting, maintaining, expanding and improving the systems estate, while liaising closely with technical operations, development, networking and support teams. You will be asked to take part in an on-call rota providing 24/7 support, and interacting with customers, suppliers, contractors, senior management and directors; therefore, excellent communication skills, and the ability to work to deadlines with flexible hours are essential. Experience needed Linux (mostly Debian) Systems/Platform Administration/Engineering or similar 3rd line support role Configuration Management/Configuration as Code (eg SaltStack, Ansible) Scripting (eg Bash, YAML, PHP, Python) SQL (MySQL, MariaDB, Percona) Infrastructure Monitoring (eg Zabbix, Grafana) Version Control (Git) Security practices (eg GPG encryption, SSL) Effective problem solver Ability to work on complex project requirements, both collaboratively and/or with minimal supervision Desirable skills Telecoms technologies (eg Asterisk, SMS, SMPP, PBX) Other distros eg Ubuntu, CentOS, RedHat, FreeBSD, FreeNAS Atlassian Stack (Jira, Bitbucket, Bamboo, Confluence) Database Management/Administration Storage and Backups LAMP Stack Networking Hardware and Data Centres Virtualization Platforms (eg On-App, KVM, VMWare, Proxmox, OpenStack) Containerization (Docker) Continuous Delivery/Deployment (CD) Hosted Services Infrastructure Management IT/Computer Science qualifications and/or professional certifications ITSM/ITIL 4 What to do now Call Jon Walters for more information or click 'Apply' Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jan 27, 2020
Full time
Linux Systems Administrator Leeds City Centre Up to £38,000 Your new role You will be responsible for supporting, maintaining, expanding and improving the systems estate, while liaising closely with technical operations, development, networking and support teams. You will be asked to take part in an on-call rota providing 24/7 support, and interacting with customers, suppliers, contractors, senior management and directors; therefore, excellent communication skills, and the ability to work to deadlines with flexible hours are essential. Experience needed Linux (mostly Debian) Systems/Platform Administration/Engineering or similar 3rd line support role Configuration Management/Configuration as Code (eg SaltStack, Ansible) Scripting (eg Bash, YAML, PHP, Python) SQL (MySQL, MariaDB, Percona) Infrastructure Monitoring (eg Zabbix, Grafana) Version Control (Git) Security practices (eg GPG encryption, SSL) Effective problem solver Ability to work on complex project requirements, both collaboratively and/or with minimal supervision Desirable skills Telecoms technologies (eg Asterisk, SMS, SMPP, PBX) Other distros eg Ubuntu, CentOS, RedHat, FreeBSD, FreeNAS Atlassian Stack (Jira, Bitbucket, Bamboo, Confluence) Database Management/Administration Storage and Backups LAMP Stack Networking Hardware and Data Centres Virtualization Platforms (eg On-App, KVM, VMWare, Proxmox, OpenStack) Containerization (Docker) Continuous Delivery/Deployment (CD) Hosted Services Infrastructure Management IT/Computer Science qualifications and/or professional certifications ITSM/ITIL 4 What to do now Call Jon Walters for more information or click 'Apply' Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
UX Designer | £425 PD (Inside IR35) | Bootle | 2.5 Month Contract Your new company Your new company is a government organisation located in Bootle. Your new role Our client are investing in their digital infrastructure and growing our digital capabilities. You will be part of our digital transformation helping us create user-focused accessible services with a consistent user experience. You will ensure their user experience a seamless end to end journey and can interact effectively within that journey to achieve their aims. You will be working closely with projects, business teams, developers and solution specialists and will thrive working openly, collaboratively and as part of a multidisciplinary team. Responsibilities Ensure service users experience a cohesive and consistent experience as part of a managed end to end journey, and identify the best ways for users to interact with services ( in terms of the overall flow and the individual design elements). Translate user needs into practical business and technical designs and develop wire frames and prototypes which can be tested and iterated, working in an evidence driven way, championing good design and the voice of the user and helping shape the focus of future research. Collaborate with business improvement, customer insight, technology, and operations teams to ensure new services are Embedded with an iterative continual improvement approach. Act as an ambassador for UX, embedding good practice, and GDS aligned ways of working. Build resources for the UX team, creating, using and reusing design patterns that encourage digital adoption and service user engagement and satisfaction. Ensure your designs are accessible and align to WCAG 2.1 standards to at least AA level. Identify opportunities to interface with shared government components. Contribute to improvements in HSE's performance and outcomes. Essential Skills A solid understanding of service design, interaction design and usability disciplines. Evidence of translating insights into actionable recommendations and design and experience in balancing user needs with the needs of the business. An understanding of GDS methodology and ways of working. A broad understanding of technology landscape, including new and emerging technologies that will influence UX design. Strong experience of service and interaction design in complex transactional services, with a particular emphasis on building reusable elements and components. Excellent collaboration and influencing skills and a positive, resilient approach. Great communication and story-telling skills, able to convey ideas and designs through a range of approaches A good knowledge of designing for users with accessibility and other needs. Good knowledge of GDPR and how to protect the privacy and data our users share with us. What you'll get in return £425 Per day (Inside IR35) 2.5 Month contract Bootle location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jan 27, 2020
Contractor
UX Designer | £425 PD (Inside IR35) | Bootle | 2.5 Month Contract Your new company Your new company is a government organisation located in Bootle. Your new role Our client are investing in their digital infrastructure and growing our digital capabilities. You will be part of our digital transformation helping us create user-focused accessible services with a consistent user experience. You will ensure their user experience a seamless end to end journey and can interact effectively within that journey to achieve their aims. You will be working closely with projects, business teams, developers and solution specialists and will thrive working openly, collaboratively and as part of a multidisciplinary team. Responsibilities Ensure service users experience a cohesive and consistent experience as part of a managed end to end journey, and identify the best ways for users to interact with services ( in terms of the overall flow and the individual design elements). Translate user needs into practical business and technical designs and develop wire frames and prototypes which can be tested and iterated, working in an evidence driven way, championing good design and the voice of the user and helping shape the focus of future research. Collaborate with business improvement, customer insight, technology, and operations teams to ensure new services are Embedded with an iterative continual improvement approach. Act as an ambassador for UX, embedding good practice, and GDS aligned ways of working. Build resources for the UX team, creating, using and reusing design patterns that encourage digital adoption and service user engagement and satisfaction. Ensure your designs are accessible and align to WCAG 2.1 standards to at least AA level. Identify opportunities to interface with shared government components. Contribute to improvements in HSE's performance and outcomes. Essential Skills A solid understanding of service design, interaction design and usability disciplines. Evidence of translating insights into actionable recommendations and design and experience in balancing user needs with the needs of the business. An understanding of GDS methodology and ways of working. A broad understanding of technology landscape, including new and emerging technologies that will influence UX design. Strong experience of service and interaction design in complex transactional services, with a particular emphasis on building reusable elements and components. Excellent collaboration and influencing skills and a positive, resilient approach. Great communication and story-telling skills, able to convey ideas and designs through a range of approaches A good knowledge of designing for users with accessibility and other needs. Good knowledge of GDPR and how to protect the privacy and data our users share with us. What you'll get in return £425 Per day (Inside IR35) 2.5 Month contract Bootle location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
HR Advisor (French, Italian, Spanish OR German) Chester 3-6 months FTC Our client is a well-known pharmaceutical company. The HR Advisor is a key member of the People Services function and is the primary contact for employees and managers. HR Advisor responsibilities will include; People Services HR Advisor is a member of the Human Resources organization, and is the primary contact for employees and managers, after MyLife. The HR Advisor: *consults regarding the inquiry, works through options with the customer, and coaches through resolution; *uses discretion and sound judgement to determine the best method of resolution; *provides employees and managers with policy advice, guidance and support for workforce management, payroll, compensation transaction activities, and other HR processes; and *engages appropriate functional and/or technical specialists to drive resolution of customer needs not resolved at first contact. Key Requirements: *Proficiency in one other European language, ideally French, Italian, Spanish or German; *Require college degree *2-5 years human resources operational experience *General knowledge and understanding of HR policies, processes and Regional Employment Laws *Have worked in a rapid, fast-moving environment, which is both complex and changing. *Practical operational experience of HR processes, eg, hire, payroll, benefits, performance *Have worked in a multi-cultural/multi-country work environment *Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs Previous experience working in a shared services environment preferred *Prefer HR speciality certification to demonstrate theoretical understanding and application of HR practices Desired Skills: *Strong verbal and written communication skills to interact with clients and the HR function to deliver business needs. *Ability to accurately assess situations through customer interactions in order to coach, guide, or interpret the appropriate action or next steps *Demonstrated strong attention to detail *Highly computer literate with knowledge of HR systems and processes If you are interested in this role, please apply online or call Slaine Kelly - thank you
Jan 27, 2020
HR Advisor (French, Italian, Spanish OR German) Chester 3-6 months FTC Our client is a well-known pharmaceutical company. The HR Advisor is a key member of the People Services function and is the primary contact for employees and managers. HR Advisor responsibilities will include; People Services HR Advisor is a member of the Human Resources organization, and is the primary contact for employees and managers, after MyLife. The HR Advisor: *consults regarding the inquiry, works through options with the customer, and coaches through resolution; *uses discretion and sound judgement to determine the best method of resolution; *provides employees and managers with policy advice, guidance and support for workforce management, payroll, compensation transaction activities, and other HR processes; and *engages appropriate functional and/or technical specialists to drive resolution of customer needs not resolved at first contact. Key Requirements: *Proficiency in one other European language, ideally French, Italian, Spanish or German; *Require college degree *2-5 years human resources operational experience *General knowledge and understanding of HR policies, processes and Regional Employment Laws *Have worked in a rapid, fast-moving environment, which is both complex and changing. *Practical operational experience of HR processes, eg, hire, payroll, benefits, performance *Have worked in a multi-cultural/multi-country work environment *Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs Previous experience working in a shared services environment preferred *Prefer HR speciality certification to demonstrate theoretical understanding and application of HR practices Desired Skills: *Strong verbal and written communication skills to interact with clients and the HR function to deliver business needs. *Ability to accurately assess situations through customer interactions in order to coach, guide, or interpret the appropriate action or next steps *Demonstrated strong attention to detail *Highly computer literate with knowledge of HR systems and processes If you are interested in this role, please apply online or call Slaine Kelly - thank you
HR Advisor (French, Italian, Spanish OR German) Chester 3-6 months FTC Our client is a well-known pharmaceutical company. The HR Advisor is a key member of the People Services function and is the primary contact for employees and managers. HR Advisor responsibilities will include; People Services HR Advisor is a member of the Human Resources organization, and is the primary contact for employees and managers, after MyLife. The HR Advisor: *consults regarding the inquiry, works through options with the customer, and coaches through resolution; *uses discretion and sound judgement to determine the best method of resolution; *provides employees and managers with policy advice, guidance and support for workforce management, payroll, compensation transaction activities, and other HR processes; and *engages appropriate functional and/or technical specialists to drive resolution of customer needs not resolved at first contact. Key Requirements: *Proficiency in one other European language, ideally French, Italian, Spanish or German; *Require college degree *2-5 years human resources operational experience *General knowledge and understanding of HR policies, processes and Regional Employment Laws *Have worked in a rapid, fast-moving environment, which is both complex and changing. *Practical operational experience of HR processes, eg, hire, payroll, benefits, performance *Have worked in a multi-cultural/multi-country work environment *Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs Previous experience working in a shared services environment preferred *Prefer HR speciality certification to demonstrate theoretical understanding and application of HR practices Desired Skills: *Strong verbal and written communication skills to interact with clients and the HR function to deliver business needs. *Ability to accurately assess situations through customer interactions in order to coach, guide, or interpret the appropriate action or next steps *Demonstrated strong attention to detail *Highly computer literate with knowledge of HR systems and processes If you are interested in this role, please apply online or call Slaine Kelly - thank you
Jan 27, 2020
HR Advisor (French, Italian, Spanish OR German) Chester 3-6 months FTC Our client is a well-known pharmaceutical company. The HR Advisor is a key member of the People Services function and is the primary contact for employees and managers. HR Advisor responsibilities will include; People Services HR Advisor is a member of the Human Resources organization, and is the primary contact for employees and managers, after MyLife. The HR Advisor: *consults regarding the inquiry, works through options with the customer, and coaches through resolution; *uses discretion and sound judgement to determine the best method of resolution; *provides employees and managers with policy advice, guidance and support for workforce management, payroll, compensation transaction activities, and other HR processes; and *engages appropriate functional and/or technical specialists to drive resolution of customer needs not resolved at first contact. Key Requirements: *Proficiency in one other European language, ideally French, Italian, Spanish or German; *Require college degree *2-5 years human resources operational experience *General knowledge and understanding of HR policies, processes and Regional Employment Laws *Have worked in a rapid, fast-moving environment, which is both complex and changing. *Practical operational experience of HR processes, eg, hire, payroll, benefits, performance *Have worked in a multi-cultural/multi-country work environment *Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs Previous experience working in a shared services environment preferred *Prefer HR speciality certification to demonstrate theoretical understanding and application of HR practices Desired Skills: *Strong verbal and written communication skills to interact with clients and the HR function to deliver business needs. *Ability to accurately assess situations through customer interactions in order to coach, guide, or interpret the appropriate action or next steps *Demonstrated strong attention to detail *Highly computer literate with knowledge of HR systems and processes If you are interested in this role, please apply online or call Slaine Kelly - thank you
Key Responsibilities Liaising/interfacing with appropriate areas both internally and externally, to ensure work schedule and results are communicated to the appropriate areas. Understanding and interpretation of Non Destructive Examination techniques, highlighting any non-conformances for inspections undertaken and report via SAP and the Joint Management Database. Adding value to QA standard documentation and processes by being part of the review team Reporting results of inspections using agreed processes. To carry out routine work with limited supervision and complex tasks under direct supervision in their related area. To be able to access, have a clear understanding of and apply the Quality and HS&E Management System documentation eg Process Instructions, Workmanship Standards, Risk Assessments etc. applicable to your particular work scope and to obey all HS&E rules and control measures. Liaise/Interface with appropriate areas both Internally & Externally to ensure work schedule and results are communicated to the appropriate areas. Understanding and interpretation of measurement equipment tolerances, highlighting any non-conformances for inspections undertaken and report via SAP. Add value to QA Standard Documentation & Processes by being part of the review team. Report results of Inspections using agreed process. What we're looking for in you Excellent verbal and written communication skills. Well-developed analytical/problem solving/decision making skills. Strong organisational skills who is adaptable in a fast-paced environment. Stakeholder management skills. Location : Newcastle Rate : £30.00 per hour AAP3 is acting as an Employment Business in relation to this vacancy.
Jan 27, 2020
Contractor
Key Responsibilities Liaising/interfacing with appropriate areas both internally and externally, to ensure work schedule and results are communicated to the appropriate areas. Understanding and interpretation of Non Destructive Examination techniques, highlighting any non-conformances for inspections undertaken and report via SAP and the Joint Management Database. Adding value to QA standard documentation and processes by being part of the review team Reporting results of inspections using agreed processes. To carry out routine work with limited supervision and complex tasks under direct supervision in their related area. To be able to access, have a clear understanding of and apply the Quality and HS&E Management System documentation eg Process Instructions, Workmanship Standards, Risk Assessments etc. applicable to your particular work scope and to obey all HS&E rules and control measures. Liaise/Interface with appropriate areas both Internally & Externally to ensure work schedule and results are communicated to the appropriate areas. Understanding and interpretation of measurement equipment tolerances, highlighting any non-conformances for inspections undertaken and report via SAP. Add value to QA Standard Documentation & Processes by being part of the review team. Report results of Inspections using agreed process. What we're looking for in you Excellent verbal and written communication skills. Well-developed analytical/problem solving/decision making skills. Strong organisational skills who is adaptable in a fast-paced environment. Stakeholder management skills. Location : Newcastle Rate : £30.00 per hour AAP3 is acting as an Employment Business in relation to this vacancy.
Key Responsibilities Liaising/interfacing with appropriate areas both internally and externally, to ensure work schedule and results are communicated to the appropriate areas. Understanding and interpretation of Non Destructive Examination techniques, highlighting any non-conformances for inspections undertaken and report via SAP and the Joint Management Database. Adding value to QA standard documentation and processes by being part of the review team Reporting results of inspections using agreed processes. To carry out routine work with limited supervision and complex tasks under direct supervision in their related area. To be able to access, have a clear understanding of and apply the Quality and HS&E Management System documentation eg Process Instructions, Workmanship Standards, Risk Assessments etc. applicable to your particular work scope and to obey all HS&E rules and control measures. Liaise/Interface with appropriate areas both Internally & Externally to ensure work schedule and results are communicated to the appropriate areas. Understanding and interpretation of measurement equipment tolerances, highlighting any non-conformances for inspections undertaken and report via SAP. Add value to QA Standard Documentation & Processes by being part of the review team. Report results of Inspections using agreed process. What we're looking for in you Excellent verbal and written communication skills. Well-developed analytical/problem solving/decision making skills. Strong organisational skills who is adaptable in a fast-paced environment. Stakeholder management skills. Location : Newcastle Rate : £30.00 per hour AAP3 is acting as an Employment Business in relation to this vacancy.
Jan 27, 2020
Contractor
Key Responsibilities Liaising/interfacing with appropriate areas both internally and externally, to ensure work schedule and results are communicated to the appropriate areas. Understanding and interpretation of Non Destructive Examination techniques, highlighting any non-conformances for inspections undertaken and report via SAP and the Joint Management Database. Adding value to QA standard documentation and processes by being part of the review team Reporting results of inspections using agreed processes. To carry out routine work with limited supervision and complex tasks under direct supervision in their related area. To be able to access, have a clear understanding of and apply the Quality and HS&E Management System documentation eg Process Instructions, Workmanship Standards, Risk Assessments etc. applicable to your particular work scope and to obey all HS&E rules and control measures. Liaise/Interface with appropriate areas both Internally & Externally to ensure work schedule and results are communicated to the appropriate areas. Understanding and interpretation of measurement equipment tolerances, highlighting any non-conformances for inspections undertaken and report via SAP. Add value to QA Standard Documentation & Processes by being part of the review team. Report results of Inspections using agreed process. What we're looking for in you Excellent verbal and written communication skills. Well-developed analytical/problem solving/decision making skills. Strong organisational skills who is adaptable in a fast-paced environment. Stakeholder management skills. Location : Newcastle Rate : £30.00 per hour AAP3 is acting as an Employment Business in relation to this vacancy.
Chartered Accountant/CIMA/ACCA/ACA. Superb client based in the North East/Newcastle/Sunderland are urgently looking for an experienced Chartered Accountant with a qualification with either CIMA/ACCA or ACA. Full details on request
Jan 27, 2020
Contractor
Chartered Accountant/CIMA/ACCA/ACA. Superb client based in the North East/Newcastle/Sunderland are urgently looking for an experienced Chartered Accountant with a qualification with either CIMA/ACCA or ACA. Full details on request
Chartered Accountant/CIMA/ACCA/ACA. Superb client based in the North East/Newcastle/Sunderland are urgently looking for an experienced Chartered Accountant with a qualification with either CIMA/ACCA or ACA. Full details on request
Jan 27, 2020
Contractor
Chartered Accountant/CIMA/ACCA/ACA. Superb client based in the North East/Newcastle/Sunderland are urgently looking for an experienced Chartered Accountant with a qualification with either CIMA/ACCA or ACA. Full details on request
Training Assistant Reference: CBS9JP Location: Calder bridge, Cumbria Job Type: Contract Duration: 9 months Salary: 16.41ph PAYE Contact Details: Charlotte Williams This vacancy has been deemed inside of scope IR35. The Role To provide confidential, efficient and effective administration support to the LLWR Training Manager Key Accountabilities Comply with all Training policies and procedures in place, including any legislative and regulatory requirements that apply to the role. Provide effective and appropriate assistance to the workforce in communicating changes of work practices and organisational structures. Ensure all correspondence is issued to employees in a timely manner. To provide the necessary statistics to other departments on behalf of the Training Department. Administrate the booking of any identified personal development training requirements. Administrator the booking of the identified compliance training requirements Update the LLWR Competency Tables and Organisational chart in line with Site Licence activities Update the LLWR training system (BW) and any paper based records. Weekly scanning and filing of Training Records. Weekly prompt of training evaluation forms and external certificates. Process Pass application for LLWR Employees attending training at Sellafield Site. Weekly Prompt for SQEP Periodic and Training Package Reviews. Review and update SQEP Roles/Packages Review and update Training packages Create new course codes. Send Line Manager's relevant training No Show information. Archiving Training Records as per records retention schedule. Update Purchase Card tracker Essential Requirements Excellent planning and organisational skills Excellent communication skills (written and verbal) Excellent team worker Self motivated and able to work on own initiative Ability to prioritise own workload, with attention to detail and timescales Excellent IT skills (MS Office) Excellent interpersonal skills Accurate typing and data entry Desirable Skills CIPD Qualification Experience in using Business World (BW) If you match these requirements, please apply in the usual way. Elevate will send you an email, please open, click and action that email as soon as possible. Once the application process is completed within Elevate, your application will then visible to the hiring recruiter. If you don't complete the process in Elevate you will not be visible to the recruiter or hiring manager. If you have any problems at all with the process you can contact the Elevate support team at any time on (see below)
Jan 27, 2020
Contractor
Training Assistant Reference: CBS9JP Location: Calder bridge, Cumbria Job Type: Contract Duration: 9 months Salary: 16.41ph PAYE Contact Details: Charlotte Williams This vacancy has been deemed inside of scope IR35. The Role To provide confidential, efficient and effective administration support to the LLWR Training Manager Key Accountabilities Comply with all Training policies and procedures in place, including any legislative and regulatory requirements that apply to the role. Provide effective and appropriate assistance to the workforce in communicating changes of work practices and organisational structures. Ensure all correspondence is issued to employees in a timely manner. To provide the necessary statistics to other departments on behalf of the Training Department. Administrate the booking of any identified personal development training requirements. Administrator the booking of the identified compliance training requirements Update the LLWR Competency Tables and Organisational chart in line with Site Licence activities Update the LLWR training system (BW) and any paper based records. Weekly scanning and filing of Training Records. Weekly prompt of training evaluation forms and external certificates. Process Pass application for LLWR Employees attending training at Sellafield Site. Weekly Prompt for SQEP Periodic and Training Package Reviews. Review and update SQEP Roles/Packages Review and update Training packages Create new course codes. Send Line Manager's relevant training No Show information. Archiving Training Records as per records retention schedule. Update Purchase Card tracker Essential Requirements Excellent planning and organisational skills Excellent communication skills (written and verbal) Excellent team worker Self motivated and able to work on own initiative Ability to prioritise own workload, with attention to detail and timescales Excellent IT skills (MS Office) Excellent interpersonal skills Accurate typing and data entry Desirable Skills CIPD Qualification Experience in using Business World (BW) If you match these requirements, please apply in the usual way. Elevate will send you an email, please open, click and action that email as soon as possible. Once the application process is completed within Elevate, your application will then visible to the hiring recruiter. If you don't complete the process in Elevate you will not be visible to the recruiter or hiring manager. If you have any problems at all with the process you can contact the Elevate support team at any time on (see below)
We are privileged to be working with a leading technology provider to the hospitality industry to provide a number of EPOS engineers across the UK for a new 3 - 6 month contract starting January / February 2020. The Company The company provide their customers with the solutions they need to make their business a success. These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. They help hospitality brands to understand their customers' behaviour and preferences, enabling them to excel in an increasingly competitive market. We're looking for dynamic individuals who share their passion for driving innovation and using technology to build better businesses. The Role Attend customer site to install and upgrade EPOS till systems This project involves upgrading EPOS till systems to Windows 10 Work 3-4 days per week travelling UK to various hospitality clients Who are we looking for? Previous experience completing EPOS / IT installations and upgrades Experience working in a field based, fast paced environment. Happy to work UK wide Happy to stay away from home Valid UK Driving Licence Access to own reliable vehicle with valid business insurance and MOT Commutable to motorways for access across the UK What are the working hours? You will be working 3-4 days a week, with occasional travel expected on a Sundays ( a pre-approved travel rate of £60 will be paid for this) Hours of work vary, earliest possible start time is 5:30am (finish at 11:30am) otherwise standard day applies. The role includes UK wide travel with frequent overnight stays throughout the UK Hotels will be arranged in advance by the client with a meal allowance provided What is on offer? Paying £110 per day (umbrella / ltd company rates) 28p per mile mileage Contractors will be paid weekly via umbrella service or LTD Company. If engineer required to stay overnight, hotels will be arranged in advance by the client with meal allowance provided (£8 if working past 8pm, £17.50 if staying overnight) If this opportunity is of interest to you, please click apply or contact
Jan 27, 2020
Contractor
We are privileged to be working with a leading technology provider to the hospitality industry to provide a number of EPOS engineers across the UK for a new 3 - 6 month contract starting January / February 2020. The Company The company provide their customers with the solutions they need to make their business a success. These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. They help hospitality brands to understand their customers' behaviour and preferences, enabling them to excel in an increasingly competitive market. We're looking for dynamic individuals who share their passion for driving innovation and using technology to build better businesses. The Role Attend customer site to install and upgrade EPOS till systems This project involves upgrading EPOS till systems to Windows 10 Work 3-4 days per week travelling UK to various hospitality clients Who are we looking for? Previous experience completing EPOS / IT installations and upgrades Experience working in a field based, fast paced environment. Happy to work UK wide Happy to stay away from home Valid UK Driving Licence Access to own reliable vehicle with valid business insurance and MOT Commutable to motorways for access across the UK What are the working hours? You will be working 3-4 days a week, with occasional travel expected on a Sundays ( a pre-approved travel rate of £60 will be paid for this) Hours of work vary, earliest possible start time is 5:30am (finish at 11:30am) otherwise standard day applies. The role includes UK wide travel with frequent overnight stays throughout the UK Hotels will be arranged in advance by the client with a meal allowance provided What is on offer? Paying £110 per day (umbrella / ltd company rates) 28p per mile mileage Contractors will be paid weekly via umbrella service or LTD Company. If engineer required to stay overnight, hotels will be arranged in advance by the client with meal allowance provided (£8 if working past 8pm, £17.50 if staying overnight) If this opportunity is of interest to you, please click apply or contact
Cavity Wall Insulation and Extraction Installer £25k + performance related bonus Overtime opportunities We are on the lookout for experienced Cavity Wall Insulation and Extraction Installers to join one of the UK's largest professional appliance repair companies. Responsibilities: Installing/Upgrading cavity wall insulation as part of the government ECO scheme Complying with contractual tasks, regulations, and procedures Ensuring company property is safeguarded and maintained Representing the company, delivering a high level of customer service Experience needed: ACOPS Experience working within ECO schemes highly desirable Driving license - must have no more than 6 points Benefits: £25k Performance-related bonus 22 days holiday + stats (increasing each year of service) Tools and equipment provided Company Pension Scheme Company Van and fuel card If this is of interest please give Olivia Jones a call on (phone number removed) or apply below
Jan 27, 2020
Full time
Cavity Wall Insulation and Extraction Installer £25k + performance related bonus Overtime opportunities We are on the lookout for experienced Cavity Wall Insulation and Extraction Installers to join one of the UK's largest professional appliance repair companies. Responsibilities: Installing/Upgrading cavity wall insulation as part of the government ECO scheme Complying with contractual tasks, regulations, and procedures Ensuring company property is safeguarded and maintained Representing the company, delivering a high level of customer service Experience needed: ACOPS Experience working within ECO schemes highly desirable Driving license - must have no more than 6 points Benefits: £25k Performance-related bonus 22 days holiday + stats (increasing each year of service) Tools and equipment provided Company Pension Scheme Company Van and fuel card If this is of interest please give Olivia Jones a call on (phone number removed) or apply below
Mobile Service Engineer Hourly rate: £8.60 Birmingham B24 8HZ Job purpose: To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to recondition chairs and work out in the field delivering collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule. Key responsibilities Reconditioning chairs based in the workshop. Delivering and collecting wheelchairs to and from service user's homes and NHS departments, ensuring at all times that the Company Infection Control Policy is followed. Reconditioning, servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paper work relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and laundered at all times. Prioritise and organise your work load, referring to Line Manager as and when appropriate Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Skills and qualifications:- Full UK driving licence Successful enhanced DBS check General workshop knowledge Basic mechanical knowledge Basic electrical knowledge including 12v/24v D.C. systems Able to move and handle loads and equipment safely Experience of face to face customer contact. Previous delivery driver experience is desirable An awareness and understanding of people with disabilities Flexible approach to working conditions and working environment change. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job 1. Moving and handling of equipment and accessories following handling guidelines 2. Standing at a bench to work 3. Kneeling/crouching 4. working in confined workspace if the job necessitates (installing/repairing equipment in small areas) 5. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team Committing to being available for short notice overtime necessitated by emergency response requirements Responsibility of out of hour's duties. Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment
Jan 27, 2020
Full time
Mobile Service Engineer Hourly rate: £8.60 Birmingham B24 8HZ Job purpose: To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to recondition chairs and work out in the field delivering collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule. Key responsibilities Reconditioning chairs based in the workshop. Delivering and collecting wheelchairs to and from service user's homes and NHS departments, ensuring at all times that the Company Infection Control Policy is followed. Reconditioning, servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paper work relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and laundered at all times. Prioritise and organise your work load, referring to Line Manager as and when appropriate Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Skills and qualifications:- Full UK driving licence Successful enhanced DBS check General workshop knowledge Basic mechanical knowledge Basic electrical knowledge including 12v/24v D.C. systems Able to move and handle loads and equipment safely Experience of face to face customer contact. Previous delivery driver experience is desirable An awareness and understanding of people with disabilities Flexible approach to working conditions and working environment change. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job 1. Moving and handling of equipment and accessories following handling guidelines 2. Standing at a bench to work 3. Kneeling/crouching 4. working in confined workspace if the job necessitates (installing/repairing equipment in small areas) 5. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team Committing to being available for short notice overtime necessitated by emergency response requirements Responsibility of out of hour's duties. Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment
The Midland
Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
We have a great opportunity for a Food and Beverage Director (Venue Director) to join The Midland Hotel - Manchester We want you to lead a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel...... click apply for full job details
Jan 27, 2020
Full time
We have a great opportunity for a Food and Beverage Director (Venue Director) to join The Midland Hotel - Manchester We want you to lead a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel...... click apply for full job details
