Customer Service Coordinator

  • Kube Recruitment
  • Stretford, Manchester, UK
  • Mar 14, 2019
Customer Service

Job Description

Customer Service - Pharmaceutical

Based in Stretford, Manchester

Up to £20K - OTE in 1st year is £35K

Working hours - Monday -Friday 9.30am - 6.30pm

Excellent career opportunities for the right person

Please note we are looking to speak to candidates who are looking for a career, an interest in pharmaceuticals would be an advantage

We are recruiting for a Customer Service Administrator to join our client based in Stretford. You will be joining a friendly team of eleven in a busy environment. We are looking to speak with candidates who are polite, professional, who have a good sense of humor and candidates who would like a career. There will be a lot to learn in this role so wanting a career is very important.

We are looking for a proactive, organised, team orientated and customer service driven candidate. This role is purely a support function so being able to work in a team is essential.

The Role-

  • Assisting customers with any customer service query they may have
  • Support the sales team by assisting with processing orders.
  • You may be asked to chase orders and ensure they have been dispatched from the warehouse and that they will be delivered on time, every time.
  • Incoming new orders will be accessed through the internal system and it will be your responsibility to update the clients, ensuring them an agent will be in touch to speak to them
  • Put pricing together for tenders to help assist the Telesales Manager
  • Sourcing stock and pricing information and Inputting orders on to the system
  • Processing orders by fax, telephone and online
  • Supporting the sales team with all administration related duties

If you would like to be considered for this role, please send your CV asap as we are expecting a high number of applications.

Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.

Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.