Regional HR Advisor

  • Daisy Group
  • Dudley Rd, Birmingham B18 7QH, UK
  • Dec 06, 2018
Human Resources

Job Description

The Role:

The HR Advisor is required to support the implementation of Human Resource strategies that support the Group Business Strategy as well as the organisations' strategic vision and business priorities. They are also needed to support the building of customer-focused culture through relevant HR interventions.

The role aims to provide high quality, accurate employment advice and guidance, including employment law on disciplinary, grievance, ill health capability and other employment-related cases appropriate.

You will coach line managers in day to day work and help to build their capability to identify issues/risks to take responsibility for their own employment/people issues.

You will support the implementation of organisational changes, strategic initiatives and Group processes.


  • Ensure the consistent application of all HR processes across the business units, in line with company policy and process.
  • Provide support in consultation and restructuring exercises.
  • Ensuring accurate information regarding redundancy calculations is produced.
  • Attend grievance and disciplinary meetings as required.
  • Filing, storage and retrieval of all records in relation to personnel information and documentation.
  • To ensure all HR documentation is maintained i.e. version control.
  • Accurately create and distribute letters on various HR-related issues.
  • Provide relevant HR admin support.
  • Ensure continuous improvement occurs in relation to HR policies and procedures.
  • Ensure compliance with latest employee legislation.
  • Conduct required people audits in line with performance management framework.
  • Support the delivery of effective employee entry and exit programmes.
  • Work in partnership with HR Managers, Recruitment and Learning & Development teams to deliver a first class HR proposition.
  • Provide accurate monthly people MI.
  • Promote a culture where everyone takes ownership for the customer experience and is passionate about working for Daisy Group.
  • Keep abreast of HR industry trends/best practices and share knowledge across team.
  • Effective communication and stakeholder management.
  • Look for continuous improvement in all ways of working.
  • Attend relevant meetings.
  • Be vigilant for possible fraudulent activity and if necessary raise a security incident report using the template accessible via the corporate Intranet.
  • Periodically review Daisy Security Policies - centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements.
  • Carry out any 'adhoc' assignments as and when required.
  • To be compliant with health and safety company policy and legislation.

Knowledge, skills and experience:

  • Working towards CIPD/CPP (or equivalent) or possess this qualification
  • Must have strong interpersonal skills
  • Excellent written, verbal and numerical skills
  • Strong attention to detail
  • Good follow-up skills and a positive attitude
  • Good working knowledge of Microsoft office
  • Ability to handle multiple tasks and prioritise workloads
  • High energy level with creative problem solving abilities
  • Must be able to work on own initiative
  • Must be a strong team player

Daisy Group... About us

When Daisy Group was first established, it had a simple business model, to be an alternative provider of telephone lines and calls for UK-based small and medium-sized businesses.

Well over a decade later and both Daisy and the telecommunications industry are almost unrecognisable. As technology and the different types of communication have advanced, Daisy has continued to evolve to ensure that it is able to offer customers and partners a full suite of IT and telecommunications products and services.

Over the last decade Daisy has developed through a combination of organic and acquisitive growth. With a business-to-business only focus, Daisy now boasts more than 60,000 customers and supplies IT and communications to some of the UK's best-known organisations.

Daisy provides a range of unified communications and IT services, including connectivity, voice, maintenance, as well as cloud and hosting solutions.

The Package

Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort.

But working at Daisy is much more than just a fair salary. It's about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

Our ethos is simple: the more you put in the more you get out.

Here are some of the benefits that we offer:

  • Holiday entitlement of 25 days, plus bank holidays
  • Additional day's holiday for every year of service, up to a maximum of 30 days.
  • Holiday Purchase Scheme
  • Company Sick Pay
  • Childcare Vouchers
  • Eye care Vouchers
  • Discounted Medicash Membership
  • Monthly reward scheme
  • Daisy Deals - Everyone who works at Daisy has the option to take advantage of discounts and savings at over 1,200 retailers.
  • Discounts on a range of Daisy products

Why work for Daisy?

It only takes a quick glance inside Daisy to appreciate the contribution of every single employee to our success.

Whatever our employees do their dedication is helping thousands of UK businesses realise their digital potential.

In order to reach our target, we make sure that every person has the opportunity to create a long and successful career at Daisy. With so many varied roles across 30 sites throughout the UK, and various training and development programmes, the growth opportunities with us are boundless.

So if you're an enthusiastic, driven and passionate individual looking to make a difference, you could be just the type of person we are looking for.