Franklin Bates

Franklin Bates 133 Oldham St, Manchester M4 1LN, UK
Dec 12, 2018
This is your chance to join the leading Cyber Security company specialising in Machine Learning, AI, and User Authentication. They are looking for a bright, inquisitive individual to join their growing community as part of their Support team. You will be providing Technical Support while liaising closely with the Java Engineers to assist and facilitate them in their day to day activities. You will also be providing support via phone, email and remotely to manage bug fixes, as well as requirement gathering for new features and change requests for existing applications. This is your chance to gain valuable and vital experience in Java coding and scripting which could open the door to Java Developer roles in the future, and there will also be plenty of opportunities to progress in to a more advanced role like this within the company. Requirements: Working knowledge of Java. Experience of customer support and help desk environments. Working knowledge of databases. Experience of Windows, Linux and macOS operating systems. Familiarity with version control (preferably with Git) and ticketing systems. Knowledge of SDLC and Agile methodologies. Able to work in high pressure environment. Strong communication skills. Desirable skills: Hands-on software support experience. Experience working in a customer-facing environment Service relationship skills and service improvement planning. Support / Engineer / Java / SDLC / Agile / Git / Windows / Linux / macOS / Databases / Communication / Manchester / Cyber Security / ML / AI
Franklin Bates Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
Dec 12, 2018
Full time
This is your chance to join the leading Cyber Security company specialising in Machine Learning, AI, and User Authentication. They are looking for a bright, inquisitive individual to join their growing community as part of their Support team. You will be providing Technical Support while liaising closely with the Java..... click apply for full job details