Creative Support

Creative Support Blackpool, UK
Apr 22, 2019
Full time
North Lancashire Community Inclusion Service is commissioned by Lancashire County Council, NHS Fylde & Wyre and Morecambe Bay Hospitals Clinical Commissioning Group and will provide person centred, flexible support for people with mental health needs to develop their independence, confidence and skills, enabling them to meaningfully access their community, providing people with the opportunities to develop networks of support and activities. The service will provide focused interventions in ordinary community settings. We are looking for a Personal Development Coach to work alongside our Community Inclusion Manager and the Community Inclusion Team to provide an outcome-focused Inclusion Service for service users with severe to enduring mental health needs over the age of 16 in Fylde and Wyre. As a Personal Development Coach you'll be tasked with improving the employability, effectiveness and productivity of the people accessing the service by providing motivational and outcome-focused interventions. You will work with clients to improve their self-esteem, with the aim of enabling them to access long-term, sustainable employment, training and volunteering opportunities in the local community. You will facilitate workshops and drop in sessions for service users, developing their understanding of how to apply for jobs using online tools such as Universal Job Match. You'll also support people to develop key employability skills such as interviewing, self-presentation and punctuality while maintaining an empathetic and person-centred support relationship. You will develop links and working relationships with local employers, with the aim of developing pathways into employment for the people we support and you'll identify sustainable employment opportunities that will be appropriate and beneficial for our clients. As a coach and mentor you will need to be enthusiastic, engaging and able to motivate people to make lasting changes to their life. It is essential that you have excellent written and verbal communication skills and experience of motivating hard to engage people. You'll have good IT skills and be proficient with Microsoft Office.
Creative Support Birmingham, UK
Apr 20, 2019
Full time
Creative Support are looking for enthusiastic and experienced Support Coordinators to join our established and creative team. We are a person centred and national organisation that provides care and support to people with a variety of needs such as learning disabilities, autism spectrum conditions and mental health needs. We are looking for individuals who have experience managing teams across a supportive environment, who have carried out supervisions, managed rotas and have been involved with spot checks and audits. As a Support Coordinator you will assist the Service Manager in the operational management of high quality outreach services that support individuals with learning disabilities. You will also assist in the management of supported living services that are responsive to the needs and preferences of our tenants with learning disabilities, mental health needs, autistic spectrum disorders and other complex needs and their families. You will ensure that all contract requirements are met for the services. You will be confident and experienced in supporting people who have learning disabilities with daily living tasks and facilitating activities to promote independence. No two days will ever be the same with our service users, from arts and craft days to family day trips and gardening. You must be observant, emotionally intelligent and have excellent leadership skills. Relevant experience and qualifications (such as QCF 3/5) are required, as are excellent communication skills and a good general standard of education. We are recruiting for two full time (37.5 hour positions), one of which will be permanent and the other temporary for 12 month maternity cover. This is a rewarding and varied career opportunity within a company that offers fantastic development and progression opportunities. Our Training Academy offers a range of internal and external courses advertised on our monthly Training Calendar to support team members in every role to fulfil their potential. We offer further progression and continuous professional development. You will be inducted into our fantastic team environment and supported at all times, so we can offer recognised qualifications and a real opportunity to develop your career.
Creative Support Blackpool, UK
Apr 20, 2019
Full time
Creative Support is a not-for-profit provider of social care services. We are currently recruiting for our Blackpool service supporting complex clients with dual diagnosis. The service provides accommodation based support for people with a range of support needs including mental health issues, learning disabilities, drug and/or alcohol misuse issues, people with complex needs and people with an offending history. You will lead and supervise a team of dedicated staff that will include a Housing and Resettlement Coordinator, a Social Inclusion and Community Involvement Worker, Recovery Workers, a Concierge Worker and Support Staff to provide a person-centred, focused support service that enables our service users to develop the necessary life skills for independent living. You will manage a case load of clients, writing and reviewing support plans while providing direct support to service users in accordance with these plans and aspirations. You will support people to access other services that will be beneficial to their physical, emotional and financial wellbeing and will support people to access meaningful and engaging activities both in the scheme and the local community, with the aim of supporting people to be active and equal citizens. You must be a positive individual with an empathetic approach to meeting the needs of our service users. It is essential that you are able to work independently, using your own initiative and as part of a team, and that you have good verbal and written communication skills. Experience of working in a community-based service is essential; the ability to drive is preferred for this role. Our range of benefits to ensure job satisfaction include: -Guaranteed contracted hours -Free life assurance -Pension with company contribution -A range of employee discounts Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.
Creative Support Preston, UK
Apr 19, 2019
Full time
We seek warm, professional individuals to work in Preston in our supported housing service. The successful candidate will provide Tenancy support to our residents and also homecare support to some individuals on the Lancashire Homecare framework who have their own care plans in areas such as attending appointments, shopping, and budgeting. The role will entail being responsible for any housing related issues, such as being the main point of contact for repairs, ensuring health and safety standards are maintained, forming excellent working relationships with relevant partner agencies, assisting with tenancy sign ups and submitting housing benefit claims, offering welfare benefits advice, setting up utility accounts amongst other duties. You will engage with service users and build trusting relationships. Your role will include visiting residents in their own homes or in other settings. A car driver would be preferential but not essential. The service operates 4 days a week over 30 hours. Evening and weekend work may be required on occasion. A comprehensive range of company benefits is included.
Creative Support Doncaster, UK
Apr 16, 2019
Full time
We are seeking a confident mental health practitioner with supervisory and management experience to lead and co-ordinate the delivery of recovery-focused mental health support and accommodation services in Doncaster, Sheffield and Derby. Current services include: Mental health floating support service in Doncaster supporting around 300 people Short-term supported accommodation for 8 people in Derby Mental health rehabilitation & recovery accommodation for 20 tenants in Sheffield Personalised mental health outreach support service in Derby, currently supporting around 50 people across the city. You will also be involved in developing new projects and partnerships and increasing our visibility as a mental health support provider. Our aim is to enable people to grow in confidence and independence through supporting recovery, regaining skills and building community links, using a strengths and assets based approach. Our philosophy is one of reablement and co-production, working collaboratively with the people we support to plan, deliver and review their support. You will lead your busy teams to achieve clear targets in respect of service utilisation and outcomes. You will also develop and sustain strong links and working partnerships with referring agencies, housing providers and statutory, third sector and local community organisations. You will be responsible and accountable for: Ensuring the service is underpinned by person-centred values and a recovery approach Facilitating co-production, peer support and service user involvement Setting performance targets for staff and managers Effective deployment of staff and other resources Efficient contract and caseload management Achieving agreed targets and KPIs, outputs and outcomes Managing key processes, including referrals, allocations, reviews and move-on pathways Robust risk assessment and management Maximising occupancy in accommodation schemes Ensuring staff are highly motivated, customer-focused, competent and professional Delivering excellent customer service at all times Accurate and efficient data collection and production of reports for commissioners Developing and managing positive partnerships with referrers and stakeholders You will ensure that our services enable people to progress through the recovery pathway and achieve greater independence and self-reliance. This will involve supporting people to progressively reduce their use of planned support and enabling tenants in accommodation based services to positively move on to independent housing. People will be empowered to develop an enjoyable and purposeful lifestyle and to access training, education and work opportunities, including volunteering and paid work. You will also ensure that services effectively support service users who are experiencing crisis or a change in their needs and circumstances, preventing hospital admission and loss of skills and independence. To achieve these positive outcomes you will need to be focused and resilient whilst offering a warm, compassionate and responsive service which focuses on the needs, preferences and concerns of the people we support; many of whom have experienced multiple disadvantages and difficulties as well as mental-health and housing related problems. Our clients include people with severe and enduring mental health needs, people with a dual diagnosis, people who are hard to house and have complex housing histories and people who have additional health related needs. The services will promote wellbeing, mental and physical health, working alongside people to increase exercise, reduce smoking and to eat healthily. You will be a visible, hands-on manager and leader with skills in positive communication and engagement. You will demonstrate compassion and unconditional positive regard for the people we support. You must be able to write clear and personalised assessments, risk management plans, support plans and guidelines. Experience of developing WRAPs and using the mental health recovery STAR or other outcome tools is desirable. Experience of working within multi-disciplinary and multi-agency assessment and planning processes such as the CPA is essential. You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with service users, their families, advocates and other agencies. You will be required to manage rotas and as a role model you will work in a responsive and flexible manner yourself, including working some unsocial hours as required. You will be able to work positively within a consistent, mutually supportive team ethos. Our staff team and service users reflect the diversity of the areas in which we work and we strive to provide a culturally sensitive and competent service. The ability to demonstrate respect for diversity and an understanding of anti-discriminatory practice is essential. You will be able to evidence service user outcomes and goals and share best practice with senior managers and the local authority. You will be a Mental Health Pioneer and an advocate for mental health, our services and the organisation as a whole. You will develop the services as progressive, efficient and effective ensuring promotion of our services as innovative and a forerunner in the mental health sector. This exciting and stimulating role offers unique and challenging opportunities bringing great job satisfaction and personal development opportunities. We provide relevant training including accredited management training. We may also support you with advanced practitioner training opportunities in the field of mental health, dual diagnosis, recovery approaches and interventions. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture, within a strong charitable ethos. You will be based in our Doncaster office located in Doncaster city centre, with access to good administrative support. A professional social care or mental health related qualification and degree level education or a management qualification is desirable. You must be able to demonstrate understanding of mental health conditions, treatments and services as well as the Mental Capacity Act and Mental Health Act and relevant national mental health strategies and policies. We will offer you in return a good salary, 6 weeks annual leave, pension and free life assurance. Creative Support is an equal opportunities employer.
Creative Support Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
Apr 16, 2019
Full time
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care and support needs. We are committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support. We require an experienced, enthusiastic, resourceful and innovative individual to work as a member of the ICT team and take responsibility for all administration duties associated with the function. The post-holder will be required to provide a complete range of administrative support for the department and play a key role in ensuring the objectives of the department business plans are carried out. The post-holder will be required to provide basic training support to users of technology across the organisation and to maintain and update all relevant records associated with the above. Reporting to the IT services Manager this post has administrative responsibilities within a specialist/technical area, which will require a level of appreciation and awareness of Creative Supports IT systems. The post holder will be working alongside the IT assistants, providing administrative support, and basic user training as necessary. The ability to train staff in the use of IT and communicate in a clear fashion free of jargon will be necessary if the post holder is to succeed in this position. The post holder will be required to liaise with staff at all levels and with hardware and software vendors as required, to ensure the smooth operation of the IT And Communications systems. This is a unique opportunity for you to join the IT Team in a role that is responsible for the provision of a wide and varied range of IT administrative support duties, including acting as a first point of contact for all incoming telephone calls and queries, referring issues to IT support staff for action as appropriate. We are looking for someone who: Demonstrates a great positive attitude Shows consistent integrity, trust and fairness and embraces equality and diversity Delivers time after time Makes a difference every day Uses good judgement and initiative to find solutions Is committed to learning and being the best through continual learning and development Following an initial induction period to the company the role will be based in our friendly IT team operating from our Head Office in Stockport. Willingness to travel and work flexibly dependent on priorities and deadlines is essential.