British Red Cross

British Red Cross Dudley Rd, Birmingham B18 7QH, UK
Dec 14, 2018
Shop Assistant Location: Handsworth Hours: 28 hours per week - including weekends Contract type: Fixed term - 6 months Salary: Total salary of £11,400.80 per annum for 28 hours per week (FTE salary GBP 14,251 per annum) We have an opening ... We are looking for a dynamic shop assistant to join our friendly team at our shop in Handsworth . This is a fantastic opportunity to enhance your skills in retail, and join the world's largest humanitarian network. In this hands-on role, you will work with a team of dedicated staff and inspiring volunteers to maximise sales and increase profitability. In return you will receive a competitive salary, and the knowledge that you are helping to make a difference to vulnerable people in crisis. Say hello to the team... Helping people in crisis begins at your local charity shop. Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life. You will work closely with the shop manager, shop staff and volunteers, and other Red Cross personnel, cascading information as required and working collaboratively to ensure targets and objectives are successfully met. Together, you will help present an excellent image of the British Red Cross, maintaining a customer focussed shop. Working on the shop floor, you will be the first point of contact for our customers, and will be responsible for sorting stock and preparing items for display, operating the till, and cash handling. This role is for you if... You're a retail star - you have previous experience of working in a retail environment and you're confident with cash handling duties. You're a strong communicator - you thrive on delivering excellent customer service and enjoy meeting lots of different people. You're a goal getter - you have an understanding of the importance of hitting targets Closing date for applications is 23:59 on Thursday 27th December 2018 We offer a wide range of staff benefits, these include: 28 days holiday per annum plus bank/ public holidays- pro rata for part time staff. Up to 6% contributory pension Here's a little bit more about us The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis. We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross 133 Oldham St, Manchester M4 1LN, UK
Dec 13, 2018
Key Accounts Executive Location: Salford Hours: 35 hours per week, Monday - Friday Contract: Permanent Salary: Up to £16,770 per annum, dependent on experience (basic salary), plus commission and incentives We have an opening .... A fantastic opportunity has arisen for an ambitious, customer focused individual to join our friendly Red Cross Training team in Salford as a Key Accounts Executive. Your role will be essential in helping grow, maintain and manage customer relationships, which will ensure that Red Cross Training remains a market leader in the provision of first aid training. The post holder will help us achieve this by providing customers with a bespoke booking support and account service. Strong communication skills are essential in this role, as you will be the first point of contact for our key account customers, and will be communicating with them via a range of channels, particularly inbound and outbound telephone and email. You will use your excellent relationship building skills to nurture customer relationships and will maximise sales opportunities by promoting our first aid courses and associated products, with an overall aim of converting enquiries into bookings Who we're looking for .... You will enjoy working within an organisation that helps people in crisis, giving you a sense of purpose to your role. We're looking for someone who thrives in giving customers a quality managed service. Experience working with in a similar Customer Service setting would be advantageous. This role requires an individual with excellent organisational skills who can prioritise a busy workload and has an excellent attention to detail. You will have a friendly and confident manner as you will be required to provide a high standard of customer service to our Key Customers. In addition, you will be a competent IT user, who can work with a variety of IT packages Meet the team .... The Red Cross has been delivering first aid at work courses for more than 30 years and has an enviable reputation for quality and excellence. We hold ISO: quality management accreditation and Investors in People Gold standard, demonstrating the quality of service and training you can expect to receive when working for the British Red Cross. The organisation operates through 30,000 volunteers and 2,800 staff and has over 180 training venues across the UK. You will be working with a close knit team providing managed customer service to a number of Key Account clients. You will also be given the opportunity to take a nationally recognised qualification in Customer Service, to develop your career with the support of a learning and development team and performance coach based here at Salford. Closing date for applications is 23:59 on 31st December 2018. Interviews will be held w/c 7th January 2019 We offer a wide range of staff benefits, these include: 28 days annual leave plus bank holidays Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Dudley Rd, Birmingham B18 7QH, UK
Dec 13, 2018
Shop Assistant Location: Handsworth Hours: 28 hours per week Contract type: Fixed term - 6 months Salary: Total salary of £11,400.80 per annum for 28 hours per week (FTE salary £14,251 per annum) We have an opening ... We are looking for a dynamic shop assistant to join our friendly team at our shop in Handsworth . This is a fantastic opportunity to enhance your skills in retail, and join the world's largest humanitarian network. In this hands-on role, you will work with a team of dedicated staff and inspiring volunteers to maximise sales and increase profitability. In return you will receive a competitive salary, and the knowledge that you are helping to make a difference to vulnerable people in crisis. Say hello to the team... Helping people in crisis begins at your local charity shop. Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life. You will work closely with the shop manager, shop staff and volunteers, and other Red Cross personnel, cascading information as required and working collaboratively to ensure targets and objectives are successfully met. Together, you will help present an excellent image of the British Red Cross, maintaining a customer focussed shop. Working on the shop floor, you will be the first point of contact for our customers, and will be responsible for sorting stock and preparing items for display, operating the till, and cash handling. This role is for you if... You're a retail star - you have previous experience of working in a retail environment and you're confident with cash handling duties. You're a strong communicator - you thrive on delivering excellent customer service and enjoy meeting lots of different people. You're a goal getter - you have an understanding of the importance of hitting targets Closing date for applications is 23:59 on Thursday 27th December 2018 We offer a wide range of staff benefits, these include: 28 days holiday per annum plus bank/ public holidays- pro rata for part time staff. Up to 6% contributory pension Here's a little bit more about us The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis. We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Armley, Leeds LS12 2ER, UK
Dec 13, 2018
Trainer Location: Leeds Hours: 35 hours per week including evenings and weekends Contract: Permanent Salary: £18,805 per annum Could you teach people how to save a life? As a customer focused trainer, you will play a vital role in delivering First Aid training and specialist courses, teaching life-saving skills to people throughout the UK. From helping someone who is unresponsive to treating burns, we equip people with the confidence to provide potentially lifesaving support in an emergency. Say hello to the team Our team are welcoming, driven, and passionate about helping people. We've been delivering first aid at work courses for more than 30 years. We have over 170 trainers throughout the UK, and in 2017 we delivered training to over 146,000 delegates. After costs have been deducted, every penny made goes to support the work of the British Red Cross - in 2017, this amounted to an amazing GBP 7,000,000. We hold ISO: quality management accreditation and Investors in People Gold standard, demonstrating the quality of service and training you can expect to receive when choosing the British Red Cross. Our dedicated call centre team are available to support you and regular team meetings and development workshops will help you to upgrade your skills. This role might be for you if... You've got a Training or Teaching qualification, or you're prepared to work towards one. You have experience of preparing and delivering a range of training courses, and you're confident in presenting to mixed ability groups. You're comfortable working on your own and you can travel to a range of training venues in the Leeds area ( up to 50 mile radius of our Leeds Training centre). A full driving licence and access to a vehicle is essential. You're a strong communicator - you love listening to others, coming up with solutions to problems, challenging opinions and giving feedback. You must be prepared to work some evenings and weekends as part of a five day from six (Monday-Saturday) shift pattern. Closing date for applications is 23.59 on Thursday 27th December 2018 A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. We offer a wide range of staff benefits, these include: 28 days of annual leave plus bank/ public holidays (pro rata for part time staff) Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Knutsford WA16, UK
Dec 13, 2018
Shop Manager Location : Knutsford Hours : 35 hours per week - including weekends Contract type : Permanent Salary : Total salary of £17,424 per annum for 35 hours per week We've got an opening... We have an exciting opportunity for an experienced, enthusiastic retailer with excellent customer service skills to join our clothing shop in Knutsford Every year thousands of customers visit our shops, looking to pick up a little gift or to treat themselves. Our shops are no ordinary shops however, with pennies raised going directly to helping people in crisis. Did you know that just 66p could buy 100 water purification tablets to clean dirty water? And this is where you come in! As a Shop Manager, you will be responsible for the management and successful delivery of a customer focussed shop team that is the 'window of the Red Cross' on the high street. The post holder will be responsible for achieving store profits and targets, and will be accountable for the effective management of finances, stock, premises and administration. You will use your strong leadership skills to motivate and manage a team of paid staff and inspiring volunteers to ensure they receive ongoing support and training. Together, you'll maintain a well merchandised shop that pushes the boundaries and maintains the British Red Cross' image and reputation. We're also keen to embed our shops in the local community, so we're looking for someone can use their entrepreneurial flair to seize local trading opportunities and promote volunteering with us. Say hello to the team Helping people in crisis begins at your local charity shop. Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life. We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little makes to helping those in crisis. This role might be for you if... You've got retail experience at supervisory level. You can deliver outstanding customer service and you're comfortable with organisational and cash handling duties too. You know how to get the best out of people. You have proven management skills to develop and inspire your team. You're a goal getter. You can work to targets and use your initiative to achieve positive results. You get 'us'. You care about the Red Cross cause and have the skills and knowledge to promote the shop in the local community as the charity retailer of choice. An understanding of issues related to working with volunteers would also be advantageous. Closing date for applications is 23:59 on Thursday 27th December 2018 We offer a wide range of staff benefits, these include: 28 days annual leave (plus bank holidays) - pro rata for part time staff Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy Here's a little bit more about us The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
Dec 13, 2018
Contractor
Youth Education Co-ordinatorLocation: ManchesterHours: 35 hours per weekContract type: Fixed term - 12 monthsSalary: £21,158 per annumCan you inspire young people with an education that equips them with the skills and confidence to cope in a crisis? In this exciting role, you will be accountable for providing education to targeted risk audience groups and individuals identified with an increased risk of experiencing a first aid, stigma or conflict crisis. Our vision is a world where everyone gets the help that they need in a crisis, and your role will be essential in achieving this. You will develop local community relationships/ partnerships to support our approach and with the support of a motivated team of volunteers and other professionals, will deliver dynamic and creative sessions that will focus empower young people with first aid and life skills so they can help their peers, and challenge stigma in the face of discrimination and intolerance. Meet the teamOne of the British Red Cross' six core aims is 'Ensuring people know what to do in a crisis'. As part of this, we want everyone in the UK to have the opportunity to learn first aid/education, and identified risk groups to have the skills and confidence to be able to cope in a crisis, so they can help themselves and others. We have two supporting educational strategies, targeted at adults and young people, to help us achieve this aim. Through these two strands, we look to improve community resilience, and ensure that all learners we engage with are better equipped to understand, cope and take action in a crisis. Last year over 120,000 young learners were educated in first aid and about refugees and asylum seekers.This role might be for you if...We are looking for an enthusiastic individual who is great with young people and can network, plan, deliver and bring people together. We are particularly keen to hear from applicants who can demonstrate the below skills and experience:Experience of facilitated learning and adapting nationally approved learning content to meet learner needs Experience in recruiting, selecting, managing and supporting volunteersExperience in the evaluation of learner needsClosing date for applications is 23.59 on Monday 17th December 2018We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionMileage expenses for business travel (45p per mile)A little bit more about us...The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Knutsford WA16, UK
Dec 13, 2018
Assistant Shop Manager Location : Knutsford Hours : 14 hours per week - including weekends Contract type : Fixed term contract until May 2019 Salary : Total salary of £6,011.20 per annum for 14 hours per week (FTE £15,028 per annum) We've got an opening... We have a fantastic opportunity for a dynamic and motivated retailer to join our busy Knutsford shop on a part time basis. In this role, you will be responsible for supporting the shop manager with the successful delivery of a customer focussed shop team that is the 'window of the Red Cross' on the high street. Deputising for the Shop Manager on occasion, you will ensure the smooth running of the shop during these times, whilst also dealing with the accurate processing of any financial transactions and delivery of shop floor and stockroom management. Working with and supporting an inspiring team of volunteers, you will play an integral role in maximising profitability and helping generate much needed income to support people living in crisis both at home and overseas. Say hello to the team Helping people in crisis begins at your local charity shop. Our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life. We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little shop makes to helping those in crisis. This role might be for you if You're a retail star. You've got the experience and know-how from working in a shop environment. You can go your own way. You can use your initiative for positive results. Numbers don't faze you. You've got a good understanding of financial and numerical information, and have experience of cash handling. Also you should have the following; Ability to understand issues related to working with volunteers Proven customer care skills Proven IT skills Closing date for applications is 23.59 on Thursday 27th December 2018 Here's a little bit more about us The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis. We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness. We offer a wide range of staff benefits, these include: 28 days annual leave plus bank holidays - pro rata for part time staff Up to 6% contributory pension At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
Dec 11, 2018
Contractor
Youth Education Co-ordinator Location: Manchester Hours: 35 hours per week Contract type: Fixed term - 12 months Salary: £21,158 per annum Can you inspire young people with an education that equips them with the skills and confidence to cope in a crisis? In this exciting role..... click apply for full job details
British Red Cross Derby, UK
Dec 11, 2018
Full time
Trainer Location: Derby Hours: 35 hours per week including evenings and weekends Contract: Permanent Salary: £18,805 per annum Could you teach people how to save a life? As a customer focused trainer, you will play a vital role in delivering First Aid training and specialist courses..... click apply for full job details
British Red Cross Gorseinon, Swansea SA4, UK
Dec 10, 2018
Service Support Worker Location: Morriston Hospital ED, Swansea (requires travel within the area) Contract type: Casual Hours per week: Irregular £8.24 per hour We've got an opportunity... If you love helping people in need, looking for a rewarding role or to kick start your career in Health and Social Care sector this position might be for you! We are looking for an individual who loves helping people in need to join our fantastic Independent Living (IL) team in Swansea. You will provide reactive, focused and flexible support to adults either following a hospital stay to enable early discharge when clinical needs have been met or to those living in the community to prevent hospital admission. You will assist the Independent Living Service Coordinator by undertaking duties required to meet the service users' needs in order to re-enable service users to remain in their own home and prevent hospital re-admission. You will respond to referrals from Clinicians and Community Health Professionals and will be required to have the ability to assess service users' needs, complete and follow a support plan for the individual. In addition, you will be providing practical and emotional support in the service user's own home and signposting to other services where appropriate to enable the individual to live independently in their own home. Say hello to the team... Sometimes a little help can go a long way. The Independent Living (IL) & Crisis Response (CR) service (IL/CR) are dedicated to making lives of vulnerable people a little bit better. We're a small team dotted all over the country that shares the same goal - to help those that need it most. From picking up groceries to helping out around the house, we're there to make a difference. There's nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis. This role could be for you if... You can make things great. You know how to improve service quality for the benefit of users. You're professional. You can to deal with queries in a diplomatic and confidential manner You love being flexible. Working hours out with the norm suits you. Also, you should be the following: Educated to GCSE level (or equivalent by experience) IT literate Full driving licence holder and access to own vehicle Have a good knowledge of services provided by the NHS and Social Care Closing date for application is 23.59 on the 14th of December 2018 with interviews to follow. A little bit more about us.. . The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Hedon, Hull HU12, UK
Dec 09, 2018
Shop Manager Location : Hedon Hours : 35 hours per week - including weekends Contract type : Permanent Salary: Total salary of £16,523 per annum for 35 hours per week We've got an opening... We have an exciting opportunity for an experienced, enthusiastic retailer with excellent customer service skills to join our clothing shop in Hedon Every year thousands of customers visit our shops, looking to pick up a little gift or to treat themselves. Our shops are no ordinary shops however, with pennies raised going directly to helping people in crisis. Did you know that just 66p could buy 100 water purification tablets to clean dirty water? And this is where you come in! As a Shop Manager, you will be responsible for the management and successful delivery of a customer focussed shop team that is the 'window of the Red Cross' on the high street. The post holder will be responsible for achieving store profits and targets, and will be accountable for the effective management of finances, stock, premises and administration. You will use your strong leadership skills to motivate and manage a team of paid staff and inspiring volunteers to ensure they receive ongoing support and training. Together, you'll maintain a well merchandised shop that pushes the boundaries and maintains the British Red Cross' image and reputation. We're also keen to embed our shops in the local community, so we're looking for someone can use their entrepreneurial flair to seize local trading opportunities and promote volunteering with us. Say hello to the team Helping people in crisis begins at your local charity shop. Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life. We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little makes to helping those in crisis. This role might be for you if... You've got retail experience at supervisory level. You can deliver outstanding customer service and you're comfortable with organisational and cash handling duties too. You know how to get the best out of people. You have proven management skills to develop and inspire your team. You're a goal getter. You can work to targets and use your initiative to achieve positive results. You get 'us'. You care about the Red Cross cause and have the skills and knowledge to promote the shop in the local community as the charity retailer of choice. An understanding of issues related to working with volunteers would also be advantageous. Closing date for applications is 23:59 on Thursday 13th December 2018 We offer a wide range of staff benefits, these include: 28 days annual leave (plus bank holidays) - pro rata for part time staff Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy Here's a little bit more about us The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Sutton-on-Hull, Hull HU7 4SS, UK
Dec 07, 2018
Assistant Shop Manager Location : Sutton Hours : 14 hours per week - including weekends Contract type : Permanent Salary : Total salary of £5,700.40 per annum for 14 hours per week (FTE £14,251 per annum) We've got an opening... We have a fantastic opportunity for a dynamic and motivated retailer to join our busy Sutton shop on a part time basis. In this role, you will be responsible for supporting the shop manager with the successful delivery of a customer focussed shop team that is the 'window of the Red Cross' on the high street. Deputising for the Shop Manager on occasion, you will ensure the smooth running of the shop during these times, whilst also dealing with the accurate processing of any financial transactions and delivery of shop floor and stockroom management. Working with and supporting an inspiring team of volunteers, you will play an integral role in maximising profitability and helping generate much needed income to support people living in crisis both at home and overseas. Say hello to the team Helping people in crisis begins at your local charity shop. Our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life. We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little shop makes to helping those in crisis. This role might be for you if You're a retail star. You've got the experience and know-how from working in a shop environment. You can go your own way. You can use your initiative for positive results. Numbers don't faze you. You've got a good understanding of financial and numerical information, and have experience of cash handling. Also you should have the following; Ability to understand issues related to working with volunteers Proven customer care skills Proven IT skills Closing date for applications is 23.59 on Thursday 13th December 2018 Here's a little bit more about us The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis. We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness. We offer a wide range of staff benefits, these include: 28 days annual leave plus bank holidays - pro rata for part time staff Up to 6% contributory pension At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross 133 Oldham St, Manchester M4 1LN, UK
Dec 07, 2018
Venue Administrator Location : Salford Hours : 35 hours per week Contract type: Permanent Salary: £15,000 - £15,354 per annum, dependent on experience A fantastic opportunity has arisen for someone with excellent organisational and planning skills to join our Red Cross Training contact centre in Salford. As a Venue Administrator, you will work closely with the Venue Team Leader and other internal departments in our Red Cross Training team to ensure that training venue bookings are managed efficiently. This will include booking training courses at venues in a timely manner, resolving or escalating any issues in regard to facilities, and maintaining accurate records on venue information and usage both on internal databases and online on our website. You will also assist with the regular review of permanent venues, taking into account any customer or staff feedback, and will help with conducting contract negotiations for all externally hiring venues, ensuring that costs are in line with agreed budgets. Meet the team Our team are welcoming, driven, and passionate about helping people. We've been delivering first aid at work courses for more than 30 years. We have over 170 trainers throughout the UK, and in 2017 we delivered training to over 146,000 delegates. After costs have been deducted, every penny made goes to support the work of the British Red Cross - in 2017, this amounted to an amazing GBP 7,000,000. Our Venues team play a key role in ensuring that our venues are fit for purpose for our Trainers to deliver in, which will in turn help us ensure customer satisfaction with our Training delegates. Who we're looking for Key to your success in this role will be your ability to provide excellent customer service - you'll be answering email and telephone queries from internal customers and external suppliers, and we're looking for someone who can respond in an efficient and professional manner. In addition, you will possess the following skills and experience: You'll be a great communicator, both written and orally We're keen to hear from candidates who have previous experience of working in an Administrative role. You're comfortable working with numbers, and have experience of budgets/ finances You can manage a busy and varied workload, and have a history of working to timescales and meeting targets Closing date for applications is 23:59 on Tuesday 1st January 2019 Interviews will take place on 9th and 10th January 2019 in Salford We offer a wide range of staff benefits, these include: 36 days holiday (including Bank Holidays) Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross City Rd, Dundee DD2 2PW, UK
Dec 06, 2018
Senior Practitioner Location: Dundee Contract type: Fixed Term until 31st of March 2019 35 hours per week Salary: £18,805 per annum pro rata (£10.33 per hour) About the role We have a fantastic opportunity for an organised and motivated individual to join our Independent Living Team in Dundee as a Senior Practitioner. You will be providing direct care and support to service users and mentoring and supporting staff members during their probationary period or in the on-going development of their practice. You will work with the Team Leader to ensure that agreed staffing levels are maintained within the team and that work plans/rotas are in place and are updated to meet the changing needs of service users. You will also support the Team Leader in ensuring practice observations are carried out on staff, service user feedback on service delivery is systematically and regularly obtained and reviewed and that audits of Support Plans completed by Support Workers have been completed to ensure the required standards of Support Planning are met. About the team The Independent Living & Crisis Response service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services About you... To be successful in this post you must have following skills and experience: A good level of secondary education SVQ Level 2 or 3 in Care or equivalent (preferred) A willingness to work flexibly in accordance with the pattern set out in the duty rotas in place Ability to accept responsibility for the overall running of the service in the absence of a senior member of staff Hold a full UK Licence and have access to a vehicle Ability to accept responsibility for the overall running of the service in the absence of a Senior member of staff Closing date for application is 23.59 on the 19th of December 2018 with interviews to follow. Should you have any questions on this role please email us at or call us on quoting reference REQGL We offer a wide range of staff benefits, these include: * 36 days holiday (including Bank Holidays) * Option to buy an extra 5 days annual leave * Up to 6% contributory pension * Flexible working policy A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults. If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis