British Red Cross

British Red Cross Preston, UK
Feb 20, 2019
Full time
Assistant Shop Manager Location : Kirkham Hours : 14 hours per week - including weekends Contract type : Permanent Salary : Total salary of £5,700.40 per annum for 14 hours per week (FTE £14,251 per annum) We've got an opening... We have a fantastic opportunity for a..... click apply for full job details
British Red Cross Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
Feb 20, 2019
Full time
Key Accounts ExecutiveLocation: SalfordHours: 35 hours per week, Monday - FridayContract: PermanentSalary: Up to £16,770 per annum, dependent on experience (basic salary), plus commission and incentivesWe have an opening ....A fantastic opportunity has arisen for an ambitious, customer focused individual to join our friendly Red Cross Training team in Salford as a Key Accounts Executive. Your role will be essential in helping grow, maintain and manage customer relationships, which will ensure that Red Cross Training remains a market leader in the provision of first aid training.The post holder will help us achieve this by providing customers with a bespoke booking support and account service. Strong communication skills are essential in this role, as you will be the first point of contact for our key account customers, and will be communicating with them via a range of channels, particularly inbound and outbound telephone and email.You will use your excellent relationship building skills to nurture customer relationships and will maximise sales opportunities by promoting our first aid courses and associated products, with an overall aim of converting enquiries into bookingsThis role might be for you if ....You thrive on giving customers a quality managed service and you're great on the phone. Experience of working in a similar customer service/ contact centre setting would be advantageous.You're well organised and can prioritise a busy workload, whilst also processing data accurately You will have a friendly and confident manner, and work well as a team. You're comfortable using a range of IT packagesMeet the team ....The Red Cross has been delivering first aid at work courses for more than 30 years and has an enviable reputation for quality and excellence. We hold ISO: quality management accreditation and Investors in People Gold standard, demonstrating the quality of service and training you can expect to receive when working for the British Red Cross. The organisation operates through 30,000 volunteers and 2,800 staff and has over 180 training venues across the UK.You will be working with a close knit team providing managed customer service to a number of Key Account clients.You will also be given the opportunity to take a nationally recognised qualification in Customer Service, to develop your career with the support of a learning and development team and performance coach based here at Salford.How to applyTo apply, please send your CV, together with a cover letter of no more than 2 pages outlining your suitability for the role, , quoting reference number REQSV in the subject line.Closing date for applications is 23:59 on Monday 18th February 2019, with interviews to follow.We offer a wide range of staff benefits, these include:28 days annual leave plus bank holidays Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policyA little bit more about us...The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies.Connecting human kindness with human crisis
British Red Cross Preston, UK
Feb 19, 2019
Full time
Assistant Shop ManagerLocation: KirkhamHours: 14 hours per week - including weekendsContract type: PermanentSalary: Total salary of £5,700.40 per annum for 14 hours per week (FTE £14,251 per annum)We've got an opening...We have a fantastic opportunity for a dynamic and motivated retailer to join our busy Kirkham shop . Reporting to and working closely with the Shop Manager, you will support them with the successful delivery of a customer focussed shop team that is the 'window of the Red Cross' on the high street.Deputising for the Shop Manager on occasion, you will ensure the smooth running of the shop during these times, whilst also dealing with the accurate processing of any financial transactions and delivery of shop floor and stockroom management.With the support of an inspiring team of volunteers, you will play an essential role in maximising profitability and helping generate much needed income to support people living in crisis both at home and overseas.Say hello to the teamHelping people in crisis begins at your local charity shop.Our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life.We want to ensure everyone that visits us has a great experience, and we never forget the contribution our little shop makes to helping those in crisis.This role might be for you ifYou're a retail star. You've got the experience and know-how from working in a shop environment.You can use your initiative for positive results.Numbers don't faze you. You've got a good understanding of financial and numerical information, and have experience of cash handling. Also you should have the following;Ability to understand issues related to working with volunteersCustomer care skillsProven IT skills Closing date for applications is 23.59 on Monday 18th February 2019 Here's a little bit more about usThe British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes.From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis.We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness.We offer a wide range of staff benefits, these include: 28 days annual leave plus bank holidays - pro rata for part time staff Up to 6% contributory pensionAt the British Red Cross, we're looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies.Connecting human kindness with human crisis
British Red Cross Knutsford WA16, UK
Feb 19, 2019
Contractor
Service Admin Assistant Location: Knutsford OfficeContract type: Fixed term contract, until December 201917.5 hours per weekSalary: GBP 14,251 per annum, pro rata We've got an opening...We have a fantastic opportunity for an individual with excellent interpersonal skills to join our Independent Living Team as a Service Administration Assistant on a part-time basis.You will assist the Support Officer in providing administrative and operational support functions to the area that is managed and delivered in accordance with both the needs of the area and corporate requirements.You will be an efficient administrator who is confident to respond to incoming inquiries from healthcare professionals and members of the public over phone and by email. This is a role which requires a motivated, committed and enthusiastic person with excellent communication skills and an ability to deal with people in a sensitive yet professional manner. You will be able to use IT systems and databases in your role and produce well written letters and emails.Say hello to the team.....The Independent Living (IL) & Crisis Response (CR) service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services. This role might be for you if...To be successful in this position you must have the following skills and experience:Positive, passionate and enthusiastic approach to customer serviceConfident in using telephone systems, Microsoft packages & Outlook with the ability to create, amend and manipulate Word, Excel, Access and PowerPoint applicationsGeneral administrative duties; incoming and outgoing mail, answering the telephone and scanning, filing, meeting and greeting customersOutgoing with excellent interpersonal and communication skillsAbility to deal with queries in a diplomatic, professional and confidential manner both verbally and in writingAbility to work accurately, check documentation for accuracyClosing date for applications is 23:59 on Monday 18th February 2019.Interviews will be held on Thursday 28th February 2019.Here's a little bit more about us...The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes.From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis.We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness.We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays) pro rataUp to 6% contributory pensionAdditional holiday purchase schemeChildcare vouchersFlexible working policyOur organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.We support a huge range of people and we recruit for a diverse workforce - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies.Connecting human kindness with human crisis
British Red Cross Manchester Central Library, St. Peter's Square, Manchester M2 5PD, UK
Feb 19, 2019
Full time
Restoring Family Links Development Advisor Location: Flexible I UK35 hours per weekContract type: Permanent.Salary: GBP GBP 27,113 - GBP 30,603 per annum, Depending on Experience Could you work in a national role with responsibility for supporting the continuous development of our Restoring Family Links activities? The overall purpose of the role is to work flexibly as part of the national Refugee Services, Restoring Family Links and Anti-Trafficking (RSRFLAT) Development team to develop new programmes and initiatives, evidence impact and ensure high-quality need-lead services across the RSRFLAT Directorate. Development work is varied and dynamic and can include organising working groups to co-develop our services; producing internal and external reports evidencing our work; developing training, creating learning opportunities and working on portfolio of projects aimed at strengthening our services.Working flexibly and collaboratively as part of the RSRFLAT Development team and with colleagues from across the organisation, the post holder will be responsible for supporting the transformation and continuous development of our Restoring Family Links activity within the UK to ensure the continued delivery of a high quality, responsive and accessible service which demonstrate maximum impact for the people we support. About the organisationThe British Red Cross helps people in crisis, in the UK and overseas. As part of a global voluntary movement, we respond to conflicts, natural disasters and individual emergencies, helping vulnerable people to prepare for, cope with and recover from emergencies.Our refugee support, restoring family links and anti-trafficking client vision:'We will have greater control of our lives and live in safety with dignity. We can be together with our families and the people we love. We will feel welcome in the place we live, have an increased feeling of wellbeing, can contribute to our community and thrive'.The Restoring Family Links Development Advisor works closely with operational colleagues as well as with other business partners to deliver high quality need-lead services. This role might be for you ifYou will have strong project management and report writing skills and knowledge of sensitive, safe and ethical working practices within projects working with vulnerable groups. An insight into the needs and experiences of people who have been separated from their families is also important. You will have excellent communication and team-working skills and be able to work collaboratively with diverse groups of people. You will have the ability to plan and manage projects and activities, including the ability to develop and maintain internal and external partnerships. You will be confident to collate, interpret and report on a range of management information and have an understanding of evaluation and impact measurement. Closing date for applications is 23:59, on Wednesday 27th February 2019. Interviews will be held on Thursday 7th March 2019 in Leeds or York (to be confirmed, interview dates are not flexible).We offer multiple staff benefits, these include:36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policyA little bit more about usThe British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.At the British Red Cross, we're looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion or belief, sex, sexual orientation, gender identity, age, or disability.Diversity is something we celebrate and we want you to be yourself at work, and feel you're in a great position to help us spread the power of kindness.In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
British Red Cross Knutsford WA16, UK
Feb 19, 2019
Full time
Service Admin Assistant Location: Knutsford Office Contract type: Fixed term contract, until December 2019 17.5 hours per week Salary: GBP 14,251 per annum, pro rata We've got an opening... We have a fantastic opportunity for an individual with excellent interpersonal skills to join our Independent..... click apply for full job details
British Red Cross Lancashire, UK
Feb 16, 2019
Full time
Sales ExecutiveLocation: SalfordHours: 35 hours per weekContract type: Permanent Salary: Up to £16,770 per annum, dependent on experience (basic salary) plus commission, incentives and benefitsWe have an exciting opportunity for an enthusiastic, customer focused individual with excellent communication skills to join our Red Cross Training contact centre as a Sales Executive. You will work with a friendly team at our Salford office, acting as the first point of contact for customers interested in purchasing first aid courses and associated products.As a Sales Executive, you will promote our first aid offer via outbound call and email opportunities, ensuring that we generate revenue from prospective customers. After costs have been deducted, every penny made from our first aid courses goes to support the work of the British Red Cross, so you'll be working in a truly rewarding role.Does this sound like the role for you? Then we would love to hear from you! Meet the teamThe Red Cross has been delivering first aid at work courses for more than 30 years and has an enviable reputation for quality and excellence. We hold ISO: quality management accreditation, demonstrating the quality of service and training you can expect to receive when working for the British Red Cross. The organisation operates through 30,000 volunteers and 2,800 staff and has over 180 training venues across the UK.You will also be given the opportunity to take a nationally recognised qualification in Customer Service, and will be supported from day one to develop your career ,with the support of a learning and development team and performance coach based here at Salford. Who we're looking forThe successful candidate will be able to demonstrate a proven track record in the following: Customer service skills with experience of outbound calling.Strong communication skills, able to deal with a variety of customer queries.Strong working knowledge of Microsoft Word and Excel.Proficient in database management.Experience of working in a target driven environment, ideally within a similar contact centre setting or sales role.How to applyTo apply, please send your CV, together with a cover letter of no more than 2 pages outlining your suitability for the role, , quoting reference 'REQRT' in the subject lineClosing date for applications is 23:59 on Sunday 17th February 2019, with interviews to follow on Friday 22nd February 2019We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays).Option to buy an extra 5 days annual leave.Up to 6% contributory pension.Flexible working policyA little bit more about us...The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.At the Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.If you are appointed to a role within the Red Cross, you will be subject to the organisation's Code of Conduct; a copy of which you can find on our website.As part of its recruitment and selection process the Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.The Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Lancashire, UK
Feb 16, 2019
Full time
Digital ManagerLocation: SalfordHours: 35 hours per week, Monday - FridayContract type: PermanentSalary: Up to £36,000 per annum, dependent on experience We currently have an exciting opportunity for an experienced Digital Manager with proven experience in search engine optimisation and website management to lead and develop the digital presence and platforms of our Red Cross Training (RCT) team.Reporting to the Director of Red Cross Training, and supported by a small, established digital team, you will work together to develop and deliver a dynamic digital and social media strategy for Red Cross Training that drives engagement, supports the overall RCT Sales strategy and is aligned with the wider BRC corporate strategy. This will include supporting with the continuous development and management of our first aid training website, , our platform for users booking face to face first aid training courses. You will work closely with our London based Information and Digital Technology team to develop a site infrastructure that not only allows for a strong user experience, but also ensures that conversion targets are met. The post holder will also work with the Digital team to develop the first aid and teaching resources pages on our corporate website, You'll also work closely with the RCT team to identify other digital streams, including online learning, e-learning, and blending learning, and will project manage these, from defining user stories, agreeing costs and time scales, managing budgets, and liaising with our in-house development team or external agencies to implement these new products. This is a fantastic opportunity for someone with commercial experience who is looking to take on a rewarding role, where you'll be able to see the difference that you make - ensuring that our digital products are fit for purpose will allow us to hit our targets, and generate revenue that will support the work of the Red Cross. Meet the teamOur vision is to create a generation of learners who have the values, skills and confidence to act in a crisis. Our Red Cross Training directorate play an important role in helping us achieve this; the team educate the public in basic first aid skills, teaching life-saving skills to people throughout the UK. Our team are welcoming, motivated, and passionate about helping people. We've been delivering first aid at work courses for more than 30 years, and have over 170 trainers throughout the UK. Our Salford office is home to a number of support services for Red Cross Training, including Sales, Marketing, Resource Planning, and Customer Service.Who we're looking forWe're keen to hear from candidates who have a proven track record of managing and successfully executing multiple digital marketing campaigns, and through experience of working in a digital environment, have a good understanding of all core online marketing channels - PPC, email marketing, display, social media and affiliate networks. Key to your success in this role will be your ability to think analytically and build strong working relationships, both with internal stakeholders and external partners. You will also; Have excellent attention to detailYou'll have a solid understanding of search engine optimisationBe experienced in Google analytics, email marketing and content management systemsClosing date for applications is 23:59 on Sunday 24th February 2019 with interviews to followWe offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policyA little bit more about us...The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion or belief, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Derbyshire, UK
Feb 16, 2019
Contractor
Recruitment and Selection Co-ordinatorLocation: UK Flexible LocationContract type: Fixed term contract - July 201935 hours per weekSalary: GBP 18,805 - GBP 19,747 per annum, Depending on ExperienceWe are looking for a driven Recruitment and Selection Co-ordinator who will be responsible for the quality of the recruitment and induction support service provided to operational colleagues and in ensuring that the new recruits' experience is a positive one and one that increases the chance of retention and a fulfilling volunteering journey. You will support all UK Ops services and community fundraising colleagues to meet all of their volunteer recruitment needs as described in their workforce plans. A little about the teamIt's simple: people make the British Red Cross and we care about our people. We understand that our workforce is central to both helping people in crisis, and maintaining our reputation as one of the most trusted charities in the UK.The People & Learning directorate team work across the organisation; recruiting, developing, and retaining our people. We're a diverse group who like to have fun, and we take great satisfaction in being able to play our part in helping make the British Red Cross what it is today. What we are looking forYou should be a driven, organised individual used to dealing with the public by phone and in person. Educated to GCSE level or equivalent by experience, you will have worked in an office environment, used a range of software applications and have made evidence based selection decisions. Closing date for applications is 23:59 on, Sunday 17th February 2019. Interviews will be held, week commencing Monday 25th February 2019.We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policyA little bit more about usThe British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross Birmingham, UK
Feb 16, 2019
Full time
Casework Coordinator - Refugee Support Location: Birmingham Contract type: Permanent 14 hours per week (Tuesday and Wednesday/ Thursday) Salary: £20,655 per annum (including a market premium of £1,850) pro rata Could you support the lives of refugees..... click apply for full job details
British Red Cross 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
Feb 15, 2019
Full time
Service ManagerLocation: Flexible North Yorkshire and North EastContract type: Permanent Hours per week: 35 hours per week Salary: GBP 21,299 - GBP 24,494 per annum, Depending on ExperienceIf you are keen to lead an amazing team and the delivery of services which really make a difference to the lives of vulnerable people, this could be the opportunity for you! We have an exciting opportunity for enthusiastic and diverse individual to join our vibrant Independent Living (IL) team as a Service Manager.You will co-ordinate and develop our local IL offer to ensure that IL services are provided in a comprehensive and co-ordinated way. You will manage the services and ensure that all appropriate service standards, recognised good practices, legal requirements and budgetary management are incorporated into a quality programme that meets the needs of our beneficiaries and values the work of volunteers.You will actively network among Health & Social Care related bodies in the area to establish the Red Cross in the relevant communities and advocate on behalf of local beneficiary needs. The post holder works closely with the Area Business Development Manager as well the IL Operations Manager to maintain service contracts accordingly.Meet the teamOur services help to prevent people from reaching crisis point; reducing admissions to hospitals and the need for residential and nursing care.We are committed to delivering a person-centred service and enabling service users to achieve their personal outcomes. These may include enhanced quality of life, increased confidence and independence, and an improved sense of choice and control. We also focus on improving personal dignity, feelings of safety and improved recovery after trauma or illness through services such as Support at Home and Transport Support.About the personTo be successful in this position you must have the following skills and experience:Educated to A level (or equivalent by experience)Ability to prepare, manage and monitor budgetsIT literate, experience of using email, word processing and spreadsheet packagesAbility to contribute to the development and achievement of operating/functional plansAbility to collate and interpret a range of management information including statistical information and user feedbackInterpersonal and communication skillsExperience of team leadershipExperience of planning and managing projects and activities, including the ability to develop internal and external partnershipsExperience of leading people: Motivating, directing and supporting others to achieve the Red Cross vision, mission and strategyAble to work unsociable hoursAble to respond to emergency situations, with 24 hour on call duties as requiredClosing date for application is 23.59 on, Thursday 21st February 2019.Interviews will be held on Wednesday 27th February 2019.We offer a wide range of staff benefits, these include:36 days holiday (including Bank Holidays)Option to buy an extra 5 days annual leaveUp to 6% contributory pensionFlexible working policyA little bit more about usThe British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis
British Red Cross 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
Feb 15, 2019
Full time
Service Manager Location: Flexible North Yorkshire and North East Contract type: Permanent Hours per week: 35 hours per week Salary: GBP 21,299 - GBP 24,494 per annum, Depending on Experience If you are keen to lead an amazing team and the delivery of services which really make a difference to the..... click apply for full job details
British Red Cross 118-120 York Rd, Hartlepool TS26 9DE, UK
Feb 14, 2019
Full time
Shop Manager Location: HartlepoolHours: 35 hours per week - including weekendsContract type: PermanentSalary: £15,670 per annum for 35 hours per weekWe've got an opening...We have an exciting opportunity for an experienced, enthusiastic retailer with excellent customer service skills to join our shop in HartlepoolEvery year thousands of customers visit our shops, looking to pick up a little gift or to treat themselves. Our shops are no ordinary shops however, with pennies raised going directly to helping people in crisis. Did you know that just 66p could buy 100 water purification tablets to clean dirty water? And this is where you come in! As a Shop Manager, you will be responsible for the management and successful delivery of a customer focussed shop team that is the 'window of the Red Cross' on the high street.The post holder will be responsible for achieving store profits and targets, and will be accountable for the effective management of finances, stock, premises and administration. You will use your strong leadership skills to motivate and manage a team of paid staff and inspiring volunteers to ensure they receive ongoing support and training. Together, you'll maintain a well merchandised shop that pushes the boundaries and maintains the British Red Cross' image and reputation. We're also keen to embed our shops in the local community, so we're looking for someone can use their entrepreneurial flair to seize local trading opportunities and promote volunteering with us. Say hello to the teamHelping people in crisis begins at your local charity shop.Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life.We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little makes to helping those in crisis.This role might be for you if...You've got retail experience at supervisory level. You can deliver outstanding customer service and you're comfortable with organisational and cash handling duties too.You know how to get the best out of people. You have proven management skills to develop and inspire your team. You're a goal getter. You can work to targets and use your initiative to achieve positive results. You get 'us'. You care about the Red Cross cause and have the skills and knowledge to promote the shop in the local community as the charity retailer of choice. An understanding of issues related to working with volunteers would also be advantageous. Closing date for applications is 23:59 on Wednesday 20th February 2019We offer a wide range of staff benefits, these include:28 days holiday per annum plus bank/ public holidays- pro rata for part time staff.Up to 6% contributory pensionHere's a little bit more about usThe British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes.From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis. We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness.At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).Follow us on and on Linked in - British Red Cross, to hear about our latest job vacancies. Connecting human kindness with human crisis